Delivery Solutions Architect

OverviewDatabricks is looking for a Delivery Solutions Architect (DSA) on the West Coast. The DSA collaborates with sales and field engineering to accelerate adoption and growth of the Databricks platform, and to maximize value and ROI for customers across workloads they have selected. This hybrid role is both technical and commercial: you will drive growth with assigned customers and use cases by leading stakeholders, building executive relationships, coordinating with Databricks teams, and creating/ delivering plans for colleagues to execute. You will serve as the post-sale technical lead across Databricks products and communicate with stakeholders at all levels. You will report to a DSA Manager within Field Engineering. The impact you will haveEngage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical-win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customers across multiple selling teams and internal stakeholders, driving onboarding, enablement, success, go-live and healthy consumption of the workloads Be the first contact for any technical issues or questions related to production/go-live status of agreed-upon use cases within an account Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalate to expert-level technical experts as needed Create and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services on delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams across work streams: main use cases moving to production, enablement/growth, product adoption, ongoing investment needs, and governance Provide internal and external updates and KPI reporting on usage and customer health to the Technical GM What we look for5+ years accountable for technical project/program delivery in Data and AI, with ability to contribute to technical debate and design with customers Programming experience in Python, SQL or Scala Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related to distributed data systems Understanding of how to attribute business value and outcomes to project deliverables Technical program or project management including account, stakeholder, and resource management accountability Experience resolving complex escalations with senior customer executives Experience conducting discovery workshops, creating strategic roadmaps, and managing delivery of complex programmes/projects Track record of overachievement against quota or similar targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience Can travel up to 30% when needed LI#Remote Pay Range TransparencyDatabricks is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation is based on factors including skills, depth of experience, certifications, training, and location. The total package may include annual bonus, equity, and benefits. Zone 1 Pay Range $161,300 — $225,800 USDZone 2 Pay Range $161,300 — $225,800 USDZone 3 Pay Range $161,300 — $225,800 USDZone 4 Pay Range $161,300 — $225,800 USD About DatabricksDatabricks is the data and AI company. More than 10,000 organizations rely on the Databricks Data Intelligence Platform. Databricks is headquartered in San Francisco with offices around the globe and was founded by the creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. BenefitsDatabricks strives to provide comprehensive benefits. For specifics by region, please visit the benefits page. Our Commitment to Diversity and InclusionDatabricks is committed to fostering a diverse and inclusive culture where everyone can excel. Our hiring practices are inclusive and meet equal employment opportunity standards, regardless of age, color, disability, ethnicity, gender identity or expression, language, national origin, physical or mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or other protected characteristics. ComplianceIf access to export-controlled technology or source code is required for performance of job duties, the Employer may apply for a U.S. government license or decline to proceed with an applicant on this basis alone. Apply for this jobindicates a required field. 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