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Platform/Application Support Analyst-3

Há 1 mês

São Paulo, São Paulo, Brasil Dentsu Aegis Network Tempo inteiro

The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.

Job Description:

Key responsibilities: Delivers local and Global application services to the business within agreed SLAs Contributes to the delivery and implementation of operational projects to support the business Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards

Location:

São Paulo

Brand:

Global Technology

Time Type:

Full time

Contract Type:

Permanent #J-18808-Ljbffr