Supv Customer Service Ii

1 dia atrás

São Paulo, São Paulo, Brasil The Manitowoc Company Tempo inteiro
Have you been looking for the chance to use your expertise to make a real difference in an organization? Manitowoc Cranes* is seeking a **Supv Customer Service II **to join our team
**This position is responsible for identifying the parts demand for other brands and keep in touch with a supply chain to get these parts. Control the parts stock according to the support from the technician responsible for support in terms of what kind of parts need to be in stock and also control the turnover of these items. Prepare the quotes and orders in full.**
If you're up to the challenge, the reward is satisfaction... and knowing you helped build something real. Join our passionate team and help build something you can be proud of - a future filled with passion, pride, and satisfaction.
**ESSENTIAL JOB FUNCTIONS
- Identify the Parts Demand and work with to supply chain to source the items accordingly.
- Receive and prepare the quotes, invoicing, and parts identification for the brands.
- Follow up on orders and escalate when necessary
- Visit customers and propose spare parts, find solutions when customers are not satisfied.
- Control the Parts Stock and manage the fill rate and turnover.
- Analyze the market in order to find our opportunities and create action plans.
**Job Requirements/Working Conditions**:
- Bachelor's Degree
- English language
- Good to have good communication, continuous improvement, adaptability, self-motivation, planning and organization, teamwork, customer focus, contributing to team success. Service attitude.
About Us
The Manitowoc Company, Inc. was founded in 1902 and has over a 120-year tradition of providing high-quality, customer-focused products and support services to its markets. Manitowoc is one of the world's leading providers of engineered lifting solutions. Manitowoc, through its wholly-owned subsidiaries, designs, manufactures, markets, and supports comprehensive product lines of mobile hydraulic cranes, tower cranes, lattice-boom crawler cranes and boom trucks under the Grove, Manitowoc, National Crane, Potain and Shuttlelift brand names.

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