Recommerce Manager, Reverse

2 semanas atrás

São Paulo, São Paulo, Brasil Amazon Tempo inteiro
Overview

Amazon is seeking a Recommerce Manager to lead our operations. This role will focus on process optimization, stakeholder management, and sustainable operations, ensuring operational excellence in our recommerce team.

Responsibilities
  • Own end-to-end reverse logistics processes for supplies and packages.
  • Drive process improvements and cost optimization initiatives.
  • Manage cross-functional relationships and stakeholder expectations.
  • Monitor and report on key performance metrics.
  • Lead continuous improvement projects.
  • Lead operational meetings.
  • Monitor process performance.
  • Engage with stakeholders.
  • Review and optimize workflows.
  • Coordinate with cross-functional teams.
  • Analyze performance data.
  • Drive improvement initiatives.
Qualifications
  • Bachelor's degree
  • Program or project management experience
  • Experience working cross functionally with tech and non-tech teams
  • Experience defining and implementing process improvement initiatives using data and metrics
  • Supply chain experience
  • Knowledge of Excel at an intermediate level (pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
  • Experience defining program requirements and using data and metrics to determine improvements
  • Advanced English
  • Experience driving end to end delivery, and communicating results to senior leadership
  • Experience driving process improvements
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules
Inclusion and Accommodations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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