Business Support Analyst H&b

Job Summary
IFF boldly brings together science and creativity to create what the world needs. An industry leader in food, beverage, scent, health and biosciences, we create essential solutions - from global icons to unexpected innovations and experiences.
Health and Biosciences (H&B), one of four business units within IFF, is seeking to fill an open position for Business Support Analyst, based in Castelo´s site in São Paulo/Brazil, reporting to the H&B Country Leader in Brazil.
Inspired by nature, and with our leading science, engineering and microbiome capabilities, we help our partners navigate today’s challenges and seize tomorrow’s opportunities - together achieving real-world impact. We believe in the power of biotechnology to make positive progress for people and planet - and we possess the expertise to harness it, innovating cutting-edge solutions that transform tomorrow.
Business Support Analyst will support the business with daily administrative and marketing tasks, ensuring efficient office operations, as well as supporting sales in actions related to the business, as per bellow described:
You will work supporting local H&B segments in Brazil (AN&H, Food Biosciences, GP, HPC and Health) with activities such as:
- Support to Sales Team of H&B Brazil:
- Focal point of H&B in Castelo's office to internal and external employees
- Supporting office matters for newcomers/employees
- Support to issues related to sending and receiving samples to customers and other IFF sites
- Meeting room reservations (internal and external)
- Support H&B segments leaders with travel (air tickets, reservations, etc)
- Freebies coordination for each Business Segment: Request and maintain a stock of sales freebies used by different segments (e.g. pens and notebooks)
- Requesting Business Cards for current and new employees
- Support of H&B director:
- Coordinate H&B LA Director agenda
- Coordinate transportation when H&B Director is visiting Brazil
- Support MARCOM team to organize events for all H&B divisions in Brazil
- Support event organization (hotel and room reservations, transportation)
- Catering
- Homologation of new vendors at SAP for new suppliers
- Suppliers’ payment process in SAP
- Support all payments of H&B
- Expense management in SAP: Classify expenses in the correct H&B Cost
- Homologation new vendors at SAP for new customers and suppliers
- Follow up: Issue ticket requests to solve payment issues
- Align payment with BU leader before proceeding
- Reports as per requested
- Specific for Food Biosciences:
- Along with Sales Team, support Control of Freezer Contracts, NFs, and serial numbers at all customers which is updated at a specific Sharepoint Freezers Share Point of Freezers.
- Freezer Policy control of freezers in Latin America maintenance, contact with customers for exchanges and returns and maintenance and delivery logistics
Desired skill set:
- Proactive approach identifying and address issues
- Proficiency in data analysis tools (SAP)
- Strong analytical abilities (Attention to details)
- Problem-solving skills
- Ability to work well in a team environment
- Ability to work well under pressure
- Solid understanding of business processes
- Strong communication and interpersonal skills
- Strong work ethic
- Goal oriented
Educational Required:
- Bachelor’s degree in Marketing or Administration
- English: Fluent
- Spanish: Intermediate (as a plus)
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
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