Revenue Operations Manager

Overview

Revenue Operations Manager (OTE $115,000/year USD), CXT Software

Are you a driven professional with a passion for innovation in the logistics technology space? Do you thrive in a dynamic, forward-thinking environment where your contributions directly impact the future of delivery logistics?

CXT Software provides the technology backbone for delivery processes, empowering courier, route delivery, and healthcare companies to maximize operational potential. Our solutions streamline business functions, freeing time and resources for exceptional service delivery. Every day, we help countless businesses optimize their delivery operations and drive success.

We\u2019re looking for a Revenue Operations Manager ready to build something from the ground up. You will have the opportunity to build a Revenue Operations function from scratch at a fast-growing SaaS company shaping strategy, owning systems, and driving impact across the entire go-to-market engine. You\u2019ll be the architect of our entire revenue process, from the moment a prospect first engages with marketing to when they become a thriving, expanding customer.

If you want to drive measurable revenue impact, shape go-to-market strategy, and implement cutting-edge tools and automation while breaking down silos across sales, marketing, and customer success, this role puts you at the center of growth.

Responsibilities

• Strategic Revenue Planning & Analysis
  • Develop and maintain revenue forecasting models, quota planning, and territory assignments
  • Create comprehensive revenue reporting and dashboards for executive leadership
  • Analyze revenue trends, identify growth opportunities, and recommend strategic initiatives
  • Partner with leadership to set revenue targets and KPIs across all customer-facing teams
• Process Design & Optimization
  • Design and implement standardized lead-to-cash processes across marketing, sales, and customer success
  • Create stage exit criteria, qualification frameworks, and handoff protocols between departments
  • Continuously optimize conversion rates, cycle times, and process efficiency
  • Establish and maintain revenue recognition processes and compliance
• Technology Stack Management
  • Own and optimize our HubSpot CRM implementation, including custom objects, workflows, and reporting
  • Evaluate, implement, and integrate new tools to enhance productivity and data accuracy
  • Manage data flows between marketing automation, CRM, billing, and customer success platforms
  • Ensure system scalability to support rapid business growth
• Data Governance & Analytics
  • Implement data quality standards, governance policies, and regular audit processes
  • Resolve data discrepancies and ensure consistency across all revenue-related systems
  • Create automated reporting and alerting for key revenue metrics and pipeline health
  • Develop advanced analytics, including cohort analysis, attribution modeling, and predictive insights
• Cross-Functional Collaboration & Leadership
  • Foster alignment between sales, marketing, and customer success teams around shared revenue goals
  • Lead cross-functional projects to improve customer experience and revenue outcomes
  • Train teams on process changes, new tools, and data best practices
  • Facilitate regular pipeline reviews and revenue planning meetings
• Performance Optimization
  • Design and maintain lead scoring models and territory routing logic
  • Analyze sales performance by rep, territory, and segment to identify coaching opportunities
  • Optimize marketing-to-sales handoffs and lead qualification processes
  • Monitor and improve customer health scoring and expansion opportunity identification
• Strategic Projects & Innovation
  • Lead special projects related to revenue growth, process automation, and system integrations
  • Stay current on industry trends and implement best practices in revenue operations
  • Explore and pilot AI/ML applications for forecasting, lead scoring, and process automation
  • Support M&A activities with data analysis and system integration planning

Requirements

• Bachelors degree
• Minimum of 4 years of experience in RevOps or Sales Ops
• Experience in SaaS software companies
• Proficiency with HubSpot, Excel, Google Sheets, and general office suite tools

Nice to have

• Experience with Salesforce or other CRM tools
• CPQ tools experience
• Background in sales or marketing
• Experience in the logistics software industry
• Familiarity with leveraging AI in RevOps or Sales Ops processes

Benefits

More than just perks, they\u2019re the essential components of a rewarding career at CXT Software.

• 100% Remote and Global: Enjoy the freedom to live your best life from anywhere in the world
• Flexible Work Environment: Work at times that suit you best. We prioritize results and customer satisfaction over rigid schedules
• Dedicated Growth Path: Receive consistent, meaningful feedback and support tailored to help you achieve your personal career goals
• Access to Leading Tools and Technology: Enhance your skills with the latest tools, playbooks, and technology
• Engaging Community Activities: Participate in coffee chats, happy hours, cooking classes, book clubs, and more

CXT Software is an equal opportunity employer committed to a diverse workforce. We\u2019re seeking agile, resourceful experts ready to leverage creative problem-solving and ingenuity to drive our growth. If you\u2019re ready to be a key player in our exciting future, apply now.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Transportation, Logistics, Supply Chain and Storage

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