Manager, Sales Support

2 semanas atrás

Florianópolis, Brasil HealthEquity Tempo inteiro

Overview

Employer Industry: Healthcare Services

Why consider this job opportunity
  • Salary up to $116,500 per year
  • Eligible for performance-based incentives as part of the total compensation package
  • Comprehensive benefits including medical, dental, vision, and 401(k) match
  • Uncapped paid time off and paid parental leave
  • Opportunities for ongoing education and tuition assistance
  • Flexibility to work remotely
Responsibilities
  • Lead and manage a team of Sales Support specialists, including hiring, training, and performance evaluations
  • Supervise and coach direct reports while maintaining employee documentation and conducting annual reviews
  • Process time cards, manage PTO, and oversee training material updates
  • Handle escalated issues and manage email inquiries related to direct and broker sales opportunities
  • Perform Salesforce User Acceptance Testing (UAT) and monitor Salesforce reports for accuracy
Qualifications
  • Bachelor’s Degree or equivalent knowledge in sales and marketing
  • Minimum of 2 years of related work experience in telephone sales or insurance sales
  • At least 2 years of experience in a leadership role
  • Strong customer service orientation and the ability to persuade and reconcile differences
  • Experience in the healthcare industry, particularly with brokers and key clients
Preferred Qualifications
  • Familiarity with principles and methods for promoting and selling products and services
  • Strong active listening skills and effective communication skills, including business presentation abilities
  • Deductive and inductive reasoning abilities to solve problems and form conclusions

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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