Managing Partner

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Workday's Managing Partner practice focuses on stewarding subscribers of our Workday Success Plan offering in North America. We serve customers with relevant industry stories, practical value realization from Workday's technology, and peer learning networks. We act like a start-up inside a larger organization, continuously seeking new ways to help customers succeed on their cloud journey.

Workday's Managing Partner practice focuses on stewarding subscribers of our Workday Success Plan offering in North America. We seek to deliver industry stories, practical value realization, and peer learning networks to help customers succeed on their cloud journey.

• Collaborate with Account Executives and Service Executives to position and sell or upsell Workday product, deployment, and postproduction services into your customer base and ensure maximum value from the product.
• Own successful deployment of the Workday solution, drive adoption, guide customers in implementing new features, and sell additional services to support their strategy.
• Participate in sales cycles to support implementation activities for prospects that will join the portfolio.
• Drive customer self-sufficiency by ensuring customers understand how to engage with the Workday services organization.
• Partner with colleagues to position additional value through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem.
• Participate in partner selection for non-Workday-primed engagements.
• Guide large, partner-led accounts with global complexity (e.g., M&A and divestitures).
• Create strategic plans across the customer architecture, attend steering committee meetings, and nurture executive relationships.
• Provide direction and support to Workday and service partner project teams on scope, budget, timeline, and deployment issues; act as the point of contact to facilitate and resolve escalated issues.
  • Engage other service resources to support account planning and feature adoption strategies.
  • Leverage customer relationships for prospect references as needed.

Basic Qualifications:

10+ years' experience deploying large, sophisticated Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager level within the Diversified Industries arena.

2+ years direct experience with a cloud-native HR or Finance software (such as Workday, SuccessFactors, NetSuite, or similar) as an implementation leader, business function owner, hands-on configuration resource, or workmate.

8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment.

Other Qualifications:

• Experience within the Diversified Industries customer base. Excellent stakeholder management skills and the ability to engage with key stakeholders to build strong relationships and achieve objectives.
• Ability to empower and lead a matrixed team at multiple levels within an organization.
• Ability to manage and prioritize multiple customer demands balancing satisfaction with revenue and profitability targets.
• A dedication to continuous improvement in how we serve customers.
• Proven ability to develop and implement effective account strategies focused on relationships, growth opportunities, and retention.
• Strong customer insights skills to analyze data, identify trends, and provide actionable recommendations.
• Exceptional relationship management skills to foster collaboration and trust with clients, partners, and colleagues.
• Strong account planning skills to analyze customer needs and drive retention and revenue growth.
• Demonstrated credibility through honesty, expertise, and clear communication.
• Strong customer engagement and communication skills to increase satisfaction and sales growth.
• Ability to identify and understand customer needs through market research and problem-solving to inform product development and service improvements.
• Ability to travel up to 50%.

Workday Pay Transparency Statement

The annual base salary ranges for the primary location and other locations are listed below. Pay ranges vary by location. The total package may include a bonus plan or commissions, and stock grants. Compensation offers consider geography, experience, skills, duties, and business need. For more information regarding benefits, please click here.

Primary Location: USA.WA.Seattle; Primary Location Base Pay Range: $164,500 USD - $246,700 USD; Additional US Location(s) Base Pay Range: $148,900 USD - $264,400 USD.

Our Approach to Flexible Work

With Flex Work, we blend in-person time and remote work to deepen connections and maintain a strong community. Flexibility means you can create a schedule that works for your business, team, and personal needs, with at least 50% in the office or field each quarter when working with customers, prospects, and partners. Remote employees may join offices for important moments.

Pursuant to applicable Fair Chance laws, Workday considers qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your Workday connection about our Employee Referral process