Information Technology Manager
1 semana atrás
Overview Join to apply for the Information Technology Manager role at LEDN. Ledn is a global digital assets company providing lending, savings and trading products to clients in over 150 countries. We are a remote-first, security-focused team building a cloud-first infrastructure and networks. The Opportunity We are looking for an experienced engineer to join the Cybersecurity/IT Engineering team as a full-time Manager of IT. The ideal candidate supports end users, manages endpoints, automates identity and access management, and administers cloud-based IT systems and tools. The right person is passionate about automation, scripting, and building infrastructure as code, with experience in a fast-growing, security-first environment. You will be a participant in the design, implementation and management of Ledn’s growing corporate cloud-first infrastructure and networks, work closely with Cybersecurity/IT peers and stakeholders, and report to the Director of IT. Responsibilities Provide first-line customer-facing IT support to employees (via Slack, Jira, etc.). Procuring and delivering technology equipment and managing onboarding and offboarding of employees. Design, test, build, document programs and tools; contribute improvements to knowledge base. Support and manage SaaS applications (Google Workspace, Slack, Jira, Okta, Jamf Pro/Protect/Connect, etc.). Manage Mac endpoint and mobile device management tools (MDM/EMM, Jamf). Own and improve identity and access management, SSO integrations (Okta, GSuite, etc.). Detail solutions, craft help articles, and automate routine tasks. Manage incidents, prioritize and resolve issues; participate in projects over sprints using Agile methods. Set and align personal and team objectives and key results with company goals. Qualifications 7+ years in SaaS systems administration (Jamf Pro, Google Workspace, Okta, Slack, Jira, Netsuite). Automation skills with bash, zsh, Python, and ability to use open-source tools (Nudge, CIS Benchmarks, Munki, etc.). Experience integrating SSO into Okta and building workflows; API integration between systems. Remote‑support experience across multiple countries/time zones; hardware shipping/receiving and customs. Excellent written and verbal communication; ability to explain complex concepts clearly and empathetically. Strong understanding of networking fundamentals and OSI model; basic troubleshooting (TCP/IP, DNS, DHCP, VLANs). Self-management, ability to scope projects and coordinate across multiple teams; comfortable with ambiguity. Nice to Have Familiarity with AWS; GAM and command-line tool usage; Jamf/Okta/Google Workspace certifications. Culture and Benefits Remote work anywhere in the world for up to 180 days (subject to restrictions); equity ownership; comprehensive rewards package; career growth opportunities. Equal opportunity employer; inclusive, diverse environment; accommodations available on request. Application and Environment You may contact Ledn for accommodation requests during recruitment. We are a global, remote-first team and may ask shortlisted candidates to submit a short video response. No agencies or recruiters please; unsolicited resumes will not be accepted. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Referrals increase your chances of interviewing at LEDN. Sign in to set job alerts for “Information Technology Manager” roles. #J-18808-Ljbffr
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Information Technology Manager
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Information Technology Manager
4 semanas atrás
São Paulo, Brasil Credit Saison Brazil Tempo inteiroAbout the Company Credit Saison Brazil (“CSBR”) is part of Credit Saison Group, which has Credit Saison Co. Ltd. (Japan) as ultimate parent and Saison International (Singapore) as its international headquarter. Our core businesses are lending operation and equity investment consisting of early-stage start-up investment and M&A/joint venture. Founded...
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