Field Service Specialist

Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for a Field Service Analyst with CCNA or CCNP certification for an onsite position in Jeceaba/MG, who wants to learn and transform their career.In this role, you will:
The network engineer is responsible for the LAN and WAN networks. For the LAN, you will be responsible for addressing, switches, routers, WLAN, AD, DNS, NPM, firewalls, CDNs, load balancers, and NFV.For the WAN, you will be responsible for private networks and the internet, and assist in the adoption of monitoring and data collection tools on the network.You will support carrier trunking with the local network.Prerequisites:
Valid Cisco CCNA or CCNP certification (mandatory).Advanced English.It is much better if you stand out for:
Experience in configuration, troubleshooting, testing, IMAC for access/core/network for the Cisco/HP family. This family includes small/medium L2/L3 switches, small/medium/large L3-L7 routers for access/core/network, Cisco/HP WLAN. This CoE wants Palo Alto coverage firewalls, SASE, and understanding cybersecurity information.Identification, testing, and cabling built CAT5-9, MM/SM fiber optics.Testing for data communication radio and mobile access.Knowledge for NSX network/Virtualization.Active Directory/Radius/802.1x/MFA authentication. Configuration of Palo Alto VPN Server / Windows Jump Server.Desired skills:
- Knowledge of Fortinet/Huawei for network devices (LAN/WLAN) and security- Experience in MS Windows OS, O365 E1/E3/E5, AD, Single/MFA- Experience in End User support in registration, diagnosis, and troubleshooting within the scope of microcomputing, hardware, operating systems, telephony, videoconferencing, web conferencing, audioconferencing, and related areas, including performing any corrective maintenance on ICT equipment;
- Experience to clarify doubts and guide users regarding the use, availability, installation, and configuration of software, applications, information systems (both commercial and internally developed), equipment, standards, and procedures regarding the Client's technological environment and its use.- Identify and immediately report to the Level 2 Service Supervisor critical issues that have significant impacts on the Client's technological environment, exceptional situations, and other situations beyond their control or jurisdiction;
- Analyze hardware requirements for software installation;
- Test functionalitiesof new equipment, components, or peripherals, and prepare configuration and user manuals;
- Reinstall the standard image on workstations or laptops, including the process of backing up user data;
- Perform activities of the asset management process at Client locations where there are no allocated asset technicians, during times when Asset Management service is unavailable or whenever required by supervision.- VMware NSX certification.- Basic knowledge for configuring Zabbix for network devices <

>
>
What can you expect from us?- Professional development and constant evolution of your skills, always in line with your interests.- Opportunities to work outside Brazil- A collaborative, diverse and innovative environment that encourages teamwork.What do we offer?TCS Benefits – Brazil:
Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#Buildingonbelief ID:
9857900

---