Senior Customer Experience Strategist

Driven to deliver exceptional customer experiences, this role offers a challenging opportunity for seasoned professionals to lead projects and manage teams.Technical expertise in IT Service Management, SAP Basis, and SAP Applications is crucial in driving business success.Key Responsibilities:Project management involves overseeing the initiation, planning,...

Overview Join to apply for the Senior Ecommerce Growth Strategist role at Common Thread Collective . Our mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price". We are seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team. The...

Job Title The Job Title role requires a professional to provide exceptional customer support, resolving inquiries and complaints in a timely and professional manner. Main Responsibilities: Critical Support: Respond to customer inquiries via phone, email, chat, and social media. Issue Resolution: Identify customer issues, troubleshoot problems, and provide...

Overview We are seeking a Growth Marketing Strategist Sênior to develop and execute strategies for acquisition, activation and engagement, with a focus on digital channels and offline actions. The role is to help accelerate product growth for individual consumers, acting as a key member of the team. Location: Hybrid in São Paulo, Florianópolis or...

Criar e executar estratégias de growth para aquisição de talentos, como campanhas patrocinadas e divulgação de vagas. Criar e executar estratégias para aquisição e ativação de usuários em produto de benefícios corporativos. Pensar e implementar iniciativas de eventos offline e parcerias. Colaborar com as áreas de Produto e Marketing para...

O que Buscamos Estar cursando graduação em áreas como Administração, Marketing, Comunicação, Relações Públicas ou afins. Vontade de aprender e crescer na área de Customer Experience. Habilidade de comunicação e proatividade. Empatia e um genuíno interesse em ajudar as pessoas. Organização e atenção aos detalhes. Estamos procurando um(a)...

Growth Strategist – Remote Work Join to apply for the Growth Strategist – Remote Work role at BairesDev At BairesDev®, we've been leading the way in technology projects for over 15 years. We connect top talent with innovative companies around the world. Our diverse 4,000+ team works remotely on roles that drive significant impact worldwide. As a Growth...

Responsabilidades:Estruturar e gerenciar a área de CX, definindo processos, indicadores e padrões de atendimento. Traduzir a voz do cliente em planos de ação para aprimorar produtos, serviços e processos. Liderar o time de SAC, assegurando atendimento humanizado, ágil e resolutivo. Monitorar KPIs de experiência (NPS, CSAT, FCR, TMA) e conduzir...

Cloud Expert MSP We are seeking a Senior Cloud Engineer to join our team. The role will involve supporting, optimizing and automating large-scale public cloud environments across Azure and AWS. Supporting and optimizing enterprise-scale Azure and AWS environments Building automation frameworks using Terraform, Ansible and GitOps principles Proactive...

Cloud Expert MSPWe are seeking a Senior Cloud Engineer to join our team.The role will involve supporting, optimizing and automating large-scale public cloud environments across Azure and AWS.Supporting and optimizing enterprise-scale Azure and AWS environmentsBuilding automation frameworks using Terraform, Ansible and GitOps principlesProactive governance...