Executive Assistant to GM
Há 7 dias
Job Description
- Provides administrative support to General Manager. Ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
- Types, files and upkeeps all private and confidential matters related to the executive office.
- Sets up a systematic and efficient filing system, both for hardcopies as well as all electronic data, that enables quick retrieval; ensures all files are kept up-to-date at all times.
- Prepares the relevant materials for all meetings attended by General Manager, including Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings, and any other meetings.
- Prepares and circulates the minutes of the meetings.
- Answers telephone calls courteously and gives information to callers. Routes calls to appropriate officials and places outgoing calls.
- Makes copies of correspondence or other printed matters.
- Prepares outgoing mail.
- Types, takes dictation and minutes, drafts letters, files and traces, and composes correspondence.
- Monitors and maintains the proper appearance of the office area.
- Handles outgoing mails by courier.
- Makes and confirms appointments for the General Manager.
- Provides assistance & support to internal customers in other departments as appropriate.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
- Greets visitors, ascertains the nature of business, and directs visitors appropriately.
- Attends and contributes to all training sessions and meetings as required.
- Exercises responsible behavior at all times and positively represents the hotel team.
- Maintains strong, professional relationships with the relevant representatives from competitor hotels, business partners, and other organizations.
- Ensures high standards of personal presentation and grooming.
- Carries out any other reasonable duties and responsibilities as assigned.
Qualifications
- Minimum 3 years of experience and minimum 1 year in a similar role.
- Experience in shorthand and MS Office.
- Egyptian Nationals only.
- Fluent in English.
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