IT Business Analyst I

Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. We are significantly growing our Engineering and IT teams in Brazil and are focused on finding talent for various financial technology (Fintech) engineering, database, development, and testing teams. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses All positions are CLT. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity As a Finance Operations Analyst, you will have a broad set of duties related to driving operational efficiencies associated with customer and product pricing information within the InComm Financial Information Systems. You will apply strong understanding of prepaid business, a broad technical background, and exceptional communication skills to develop an atmosphere of cohesiveness and collaboration between all teams involved with the delivery of our services globally. This will include close work with both Domestic and International Retail Sales and Product Account Management teams, as well as the technical teams involved in pricing, billing, invoicing, settlement, and reconciliation services. This role is required to study enterprise data stewardship across multiple channels and platforms. Areas of focus include reviewing and learning all project and business requirements while communicating across internal and functional groups to ensure on-time and in-spec project delivery of commitments made. The position has the responsibility of supporting the Analyst II position, assuring client/channel satisfaction to help drive improvements with pricing and billing invoices. This individual must be a self-starter, contributing to the development of solutions to market needs, challenge established views at all levels when needed to assure timely and accurate financial exchanges with our clients, and breaking down barriers, when necessary, to ensure customer needs are met. Professional level English communication skills are required. This position is CLT and Fully Remote in Brazil . Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses Responsibilities Provide concise weekly status reports for all activities as assigned. Promote idea generation and collaboration sessions with internal teams. Follow process and protocols for data enrichment processes and technologies. Communicate data requirements to counterparts and customers. Communicate process changes to interfacing / cross-functional organizations. Escalate data inconsistencies or issues in a timely manner to avoid “fire drill” mode. Track and log issues to be addressed in retrospectives, suggest process improvements. Effectively manage time, prioritize work, multi-task across many assignments. Enforce workflows and business rules to improve the quality and delivery time for data enrichment Enforce SLA's for Finance Data Administration tasks Troubleshoot data related incidents Research and document rules and requirements for the enforcement of secure protocols and data integrity Other tasks and responsibilities as assigned Qualifications 1+ years’ experience in the Prepaid product industry, preferably with some experience in Finance, Accounting, or Data Management. Strong interpersonal skills with the ability to influence people and drive decisions. Foster Teamwork by working cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness. Solid technical background with ability to rapidly learn new product or platform capabilities and apply knowledge to efficient operational procedures / practices. Strong problem-solving skills and willingness to roll up one's sleeves to get the job done. Skilled at working effectively in a fast-paced environment with cross functional teams in a matrix organization. Excellent written and verbal communication skills, including confidence in presenting to C level executives. Ability to explain complex, technical topics to non-technical audiences. Bachelor’s or Associate’s degree in business, Information Technology, Engineering, Accounting, Finance, or related fields highly desired InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program- Tier 2 #J-18808-Ljbffr