Business Services Team Manager

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Overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is founder led, profitable and growing.

We are hiring a Business Services Team Manager to lead travel, logistics, event, scheduling, expense policy and administration. This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management in a fast-paced and complex operation in the tech industry.

We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team handles travel procurement and logistics to ensure events run efficiently and safely. Visas, travel complications and unexpected situations require a rigorous approach and high work ethic. The team also acts as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries, with integrity, transparency and accountability.

Together these responsibilities amount to tens of millions in operational costs and involve a significant number of tactical and operational decisions. The team also provides traditional EA services for company leads, coordinating meetings, monthly reports, delegated approvals for travel and expenses, working across teams, coordinating with suppliers, and running small projects or initiatives.

Location: Worldwide, home based, except in locations where we have an office (e.g., London, Taipei, Beijing).

Responsibilities

• Travel approvals, logistics and operations
• Expense review in line with policies
• Planning of complex company events four times a year
• Coordinate executive briefing and operational facilities through company offices
• Global duty of care, health and safety programs with comprehensive policies and practices

What we are looking for

• An exceptional academic track record from both high school and university
• An undergraduate degree in a technical or business subject
• Drive and a track record of going above-and-beyond
• Leadership and management skills
• Sound judgement in money, policy and in-person interactions
• Ability to work in a global, multicultural organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, thoughtfulness and self-awareness
• Result-oriented with personal drive to meet commitments
• Ability to travel up to four times a year for company events up to two weeks long

Additional skills you might bring

• Travel industry experience
• Project management experience
• Event management and operations experience
• Business and corporate administration experience

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits reflecting our values and local needs. We balance our programs to ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, challenging you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer. We foster a workplace free from discrimination, and we give fair consideration to every application regardless of identity.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Software Development

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