3320 - Supplier Services Rep

3 semanas atrás


São Paulo, São Paulo, Brasil IQVIA Tempo inteiro
Job Overview
Under broad guidance, manages and administers the daily relationship of key suppliers.
Essential Functions
- Interacts with supplier contacts to discuss their business needs and develops the appropriate solution.
- Ensures supplier data submissions meet contractual standards and maintains quality of data supply.
- Gathers requirements, develops custom reports, fulfills report requests and responds to customer request.
- Recruits new data suppliers (e.g. pharmacists or doctors) for new panels or to maintain the statistical validity of a panel.
- Maintains suppler records and all supplier-related information (profiles, contact information, contracts, compensation records, compliance).
- Compensates data suppliers - investigates, resolves and processes panel incentives in order to facilitate timely receipt of compensation.
- May visit data suppliers.
- Acts a lead, providing direction and guidance.
Qualifications
- Bachelor's Degree Req
- Four (4) years of experience Req
- Strong knowledge of IQVIA core products, customer account management, and IQVIA information solutions /consulting services portfolio. Advanced
- Strong communication and servicing skills and the ability to negotiate. Advanced
- Ability to proactively identify complex problems and needs and develop solutions/recommendations to solve problems.

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