Transportation Expansion Sr Manager, Transportation Services
1 semana atrás
This role requires an ambitious individual. You'll represent a critical function within our wider Amazon Transportation Operations, as we work to continuously improve the service levels, capacities and costs of the Amazon Brazil Transportation Line Haul. This will help us ensure promises to our valued customers are being fulfilled each and every time.
Your Responsibilities:
- Lead the surface middle mile operation expansion to ensure right linehaul operational design, carriers' pool, technology and strategic expansion to enhance customer experience, safety and sustainability impact in Brazil operations;
- Identify and develop appropriate performance metrics for each program and ensure consistent measurement and accountability.
- Pulling data from numerous databases (using Excel, Access, SQL and/or other data management systems) and performing ad hoc reporting and analysis as needed; Create new and track existing metrics to detect & remove any defects;
- Continual, strategic/tactical communication with external (Carriers) and internal stakeholders (Fulfillment Centers, Supply Chain, Procurement, Finance, Amazon Logistics) to ensure the right decisions to grow middle mile operation in a sustainable manner;
- Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered;
- Uses expertise and judgment to select stakeholders to determine the right goals, inform decisions, and design long-term solutions for Transportation network operations;
- Work on strategic projects analyzing medium/long-term forecast vs capacity requirements, working to develop strategic capacity with carriers as well as tech roadmap to support business growth;
- Analyze and improve network design in partnership with Supply Chain teams to meet best in class cost and customer experience results;
- Ensure right business metrics are prepared for and participate in regular Operations calls, business reviews, MBRs, etc. Lead strategic documents of ATS area.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.
BASIC QUALIFICATIONS
- Bachelor's degree;
Advanced Excel (including Pivot Tables, VLookUps);
Fluent English, both spoken and written;
Complex Program and Project management experience;
Experience in Transportation Operations, having managed and/or led complex orgs or programs across Operations;
Experience defining program requirements and using data and metrics to determine improvements.
PREFERRED QUALIFICATIONS
- Bachelor's degree in Logistics, Supply Chain, Mathematics, Science or Engineering.
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