Service Delivery Manager Brazil

Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with the technology of tomorrow. With projects in more than 20 countries we are looking for talented people who can help us overcome the today’s challenges and realise the opportunities ahead. Odfjell Well Services is expanding in the Americas region and are currently seeking a Service Delivery Manager to cover our Brazil operations, out of Macae. Qualification Requirements BSc or MSc degree in Engineering, Logistics, or Business Administration; alternatively, long and relevant operational management experience Minimum 15 years of onshore/offshore experience within the Well Services segment Strong market knowledge and relationships with key stakeholders in logistics, workshop operations, and supplier networks Documented management achievements in leading operational departments with measurable results Extensive understanding of business processes and continuous improvement methodologies, including LEAN principles Highly organized, self‑motivated, and capable of exercising sound independent judgment and problem‑solving Strong business acumen with a customer‑oriented mindset Proven ability to build and maintain strong internal and external business partnerships Excellent cooperation and communication skills, with the ability to work accurately and systematically Proficiency in IT tools and ERP systems within area of responsibility Fluent in Portuguese, with high proficiency in written and spoken English Demonstrated strategic thinking, leadership, and change management capabilities Strong negotiation skills, commercial mindset, and ability to analyse and manage risk Duties / Tasks Operational Management Overall responsibility for onshore Well Services deliveries in accordance with contracts and commitments, covering workshop, warehouse, and logistics operations. Ensure all operations are aligned with Well Services’ strategic and performance objectives. Oversee the efficient use of workshops, warehouse, and external equipment storage areas. Support internal stakeholders to ensure operational success and delivery excellence. Manage and control operational performance metrics (KPIs) and drive continuous improvement. Support the execution of internal and external audits, ensuring compliance and readiness. Supply Chain & Logistics Participate in supplier qualification, due diligence, and frame agreement management related to logistics and support services. Oversee inventory management and planning in collaboration with the Inventory & Disposition (I&D) team and Technical Advisors. Manage sale of surplus equipment and materials, ensuring compliance with internal procedures. Identify opportunities for cost optimisation and operational efficiency throughout the supply chain. Continuous Improvement & Development Contribute to the development and maintenance of operational procedures and work instructions. Support the creation and implementation of analytical tools and metrics for performance measurement. Lead improvement initiatives to strengthen service delivery, efficiency, and customer satisfaction. Participate actively in regional and divisional Business Improvement Plans (BIPs). Coordination & Support Support international operations and cross‑functional collaboration. Liaise closely with Operations, Technical, and Commercial teams to ensure smooth service delivery. Provide operational input to strategic planning, budgeting, and forecasting. Why you should join our team The Odfjell group recognises that the shift to renewable energy requires a new way of thinking. By leveraging diverse, cross‑functional teams we drive innovation, sustainability, and technological improvements across the business. Our people are at the heart of what we do to drive change as we continue to shape and grow the business. We strive to create a satisfying and motivating workplace for our employees and an arena for sharing experiences with a focus on ongoing learning and development. Our employees report high levels of empowerment, open dialogue, and trust. We believe that diversity and inclusion are pre‑conditions to succeed in a global marketplace. We believe our company values should be reflected in the everyday behaviour of our leaders and employees alike. We offer: Learning and development support Collaborative, diverse, and inclusive working environment Part of a global company with opportunities for growth and development. Competitive compensation and benefits including paid time‑off, insurances and retirement We live our core values – creative, competent, result oriented, committed – while always being safety conscious. We use Semac background checks in our recruitment process. #J-18808-Ljbffr