Operational Excellence Project Manager

**About BlaBlaCar**
BlaBlaCar is the world's leading community-based travel network, connecting over 100 million members across 22 countries looking to carpool or travel by bus. By sharing rides and filling empty seats on the road, our community avoids 1.6 million tons of CO2 emissions every year (as if Paris was free of road traffic for a year)
We are a global and diverse team of 700+ people with 45+ nationalities, and headquartered in Paris. We're constantly looking for new ways to leverage technology to create a more affordable, convenient, flexible and sustainable way to travel. And we are always on the lookout for people who care about making a positive impact.
The CEE & Latam business unit oversees development of BlaBlaCar's carpool and bus marketplace products in Brazil, Ukraine, Poland, Romania, Croatia, Serbia, Czech Republic, Slovakia, Hungary, India, Mexico and Turkey. As per today, the bus market in those countries is mostly offline, with more than 80% of bus tickets being directly sold at bus stations or bus drivers. We aim at transforming these markets by making them digital for customers, and technologically advanced as well as convenient for bus carriers and partners. To do so, we have local teams on the ground formed by (i) Sales Managers who prospect and negotiate with carriers and (ii) Account Managers who nurture our relationships with them and negotiate the best offers for BlaBlaCar's members.
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Your mission*
We are looking for a Ops Excellence Project Manager to join the CEE & Latam team at BlaBlaCar. Your mission is to contribute to the growth of the bus marketplace by coordinating global projects, strengthening our teams processes as well as setting priorities according to our global strategy & OKRs. You will be reporting to the Projects & Business Development Lead, based in France and working with local teams as well as product & engineering peers all over the world.
**Your responsibilities**
- Driving the transformation of CEE & Latam teams by leading projects with high impact across geographies
- Guiding, directing, maintaining and monitoring processes and projects associated with the successful delivery of our strategy
- Validating recommendations with leadership and leading the delivery and implementation processes
- Positioning Salesforce as the source of truth for our bus marketplace teams by: Building the Salesforce roadmap together with the engineering team and supporting the delivery by coordinating local, business, supply and engineering teams
- Understanding local teams' needs and tailoring the platform according to them while ensuring relevance at the central level
**Your qualifications**
- Excellent project management skills and experience with Salesforce or other CRM tool
- Ability to interact at high-level and nurture trusted relationships with business partners
- Experience in change management
- Excellent communication skills, enjoy sharing and learning from others
- Organized, results-driven, able to prioritize in a changing environment
- Fluency in English, speaking Portuguese is a significant plus
- Nice to have: _
- Strong analytical and problem solving skills, ability to think strategically and "outside the box"
- Creativity, self-starter, and excellent negotiations and diplomatic skills
- Experience in working in an international environment*What we have to offer
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- An international environment with over 45+ nationalities
- A hybrid, flexible workplace with family-friendly policies
- Learning opportunities via access to training, mentorship, internal development programs, or our weekly team-all BlaBlaTalks and Tech & Product Demos
- Team-building events like our weekly afterworks, breakfasts, our annual Coding Night or Impact Day
- A product and a workplace with a strong commitment to sustainability
- Shared values, our BlaBlaPrinciples, that are the foundation of our culture and everyday decisions
- To know more, check out our _100 reasons to join BlaBlaCar__
**Your future benefits**
- Full remote possible within your country of employment
- Home office financial support for equipment
- Relocation package & visa support
- Equity for all program
- Company events like the impact day & coding nights
- Learning possibilities through trainings, mentoring, internal development programs, and events
- Free carpooling and bus rides
- 1 month additional parental leave 100% paid
- 30 vacation days per year
- Of course we also cover the basics like transportation, healthcare, meal plan, etc._
**Interested in joining the ride?**
- a 45-min video-call with one of our Talent Acquisition Managers Sabrina Angersbach to get to know you, understand your career expectations and answer your questions
- a 60-min video-call with our Project & Business Development Lead Alban Gelix to understand your fit for the role and to meet your potential future manager
- a fully remote exercise to evaluate your technical skills
- a 60-min video-call with Alban Gelix a

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