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Customer Order and Fulfillment Specialist
4 semanas atrás
Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
Main Responsibilities
- Customer Order & Fulfillment
- Manage customer Order from order entry to cash collect.
- Backlog e Ship delivery date Control
- Customer Care
- Factory Interaction
- Customer Delivery receipt
- Drop Ship Orders
- SO Validation
- Goods Receipt ( MIGO)
- Invoice Receipt ( MIRO)
- Request Customer Invoice
- Coordinate logistic process
- Inside MX Orders
- Issue Freight and Broker PO's
- Coordinate customs process with STTAS; FF and Broker
- Track all steps for import process and invoice to customer
**Qualifications**:
- Bachelor's degree in international relations;
- Solid experience in the area of customer portfolio management;
- Experience with supply chain;
- Solid knowledge in SAP (SD and MM module);
- Advanced English;
- Intermediary Spanish;
LI-DC1
**Additional Information**:
**Relocation Assistance Provided**:No