Order Fulfillment Specialist

Há 3 dias

São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$80.000 - R$115.000

About this role:

We are seeking a highly skilled and motivated Customer Service Analyst to join our team. As a key member of our operations team, you will be responsible for coordinating end-to-end order management activities for external customers in Brazil.

  • Main Responsibilities:

    1. Act as the primary interface between strategic healthcare clients and internal operations, ensuring timely and accurate order fulfillment of diagnostic consumables.
    2. Monitor order performance and proactively follow up to ensure delivery within agreed timelines, avoiding stockouts that could impact patient care.
    3. Collaborate closely with Planning, Logistics, Importation, Billing, and Finance teams to resolve issues related to product availability, credit holds, and delivery delays.
    4. Communicate effectively with clients regarding order status, backorders, and delivery forecasts, maintaining transparency and trust.

  • The Ideal Candidate:

    • Has a minimum 5 years of experience in Customer Service, Supply Chain, or International Business.
    • Possesses a Bachelor's degree in Supply Chain Management, Business Management, Production Engineering, International Trade, or related fields.
    • Is proficient in Oracle ERP systems and has strong organizational skills.

Benefits:

This is a full-time position located in São Paulo-SP, and you will be part of a dynamic and growing team. You will have the opportunity to work on challenging projects, develop your skills, and contribute to the success of our organization.

What We Offer:

As a valued member of our team, you will receive a competitive salary, opportunities for professional growth and development, and a supportive and collaborative work environment.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.

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