CRM Specialist

3 semanas atrás

Guarulhos, Brasil Coins.ph Tempo inteiro

Overview

Join the Pioneer Crypto Brand in the Philippines Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

We are seeking a proactive CRM Specialist to join our marketing team remotely on a temporary 3-month contract, with the potential to extend up to 1 year. The successful candidate will manage and optimize customer engagement strategies, oversee the customer journey, ensure data-driven decision-making, and provide regular reports and insights to the Head of Marketing in Brazil.

Responsibilities
  • Manage customer journeys, including onboarding, retention, and reactivation
  • Execute email, push, and SMS campaigns accurately and on time
  • Maintain data quality and segmentation for targeted campaigns
  • Monitor and report key performance indicators such as open rates, CTR, conversions, churn, and LTV
  • Provide actionable insights and recommendations to the Head of Marketing in Brazil
  • Collaborate with Marketing, Product, and Growth teams across time zones
  • Continuously optimize campaigns to improve performance
Qualifications
  • Experience with CRM platforms such as Braze, HubSpot, Salesforce, LeadConnector and/or Homio
  • Experience in crypto products, exchanges, blockchain protocols, or digital assets
  • Fluent in Portuguese and English; Spanish is a plus
  • Proactive, results-oriented, and able to work independently
  • Able to follow instructions and collaborate effectively within a team
  • Willing to go beyond basic responsibilities
  • Flexible to work across global time zones, including collaboration with Asia

Join the Coins Team Now Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes Coins culture welcomes new ideas backed up by data to create an impact.

Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Other

Referrals increase your chances of interviewing at Coins.ph by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Data Migration Manager

    1 dia atrás

    Guarulhos, Brasil Jobgether Tempo inteiro

    OverviewData Migration Manager (Implementation Specialist), Enterprise and Strategic — fully remote role focused on overseeing the seamless transfer of client data from legacy platforms to new systems, ensuring accuracy, timeliness, and minimal disruption.The role involves coordinating with clients, CRM providers, and internal teams to manage end-to-end...

  • Senior Specialist, B2B Content Marketing

    Há 3 dias

    Guarulhos, Brasil Agoda Tempo inteiro

    OverviewSenior Specialist, B2B Content Marketing (Bangkok Based, relocation provided)Join to apply for the Senior Specialist, B2B Content Marketing (Bangkok Based, relocation provided) role at Agoda.This role is based in Bangkok, Thailand, and is open to candidates worldwide.A generous relocation package is offered to ensure a smooth transition to living and...

  • Sales Enablement Specialist

    Há 3 dias

    Guarulhos, São Paulo, Brasil Reset Madeira Ecológica Tempo inteiro R$90.000 - R$120.000 por ano

    Vaga: Sales Enablement — Reset Madeira Ecológica (Guarulhos, PJ)Procuramos quem domina enablement B2B: criação de playbooks, treinamentos (onboarding, roleplays), auditorias de performance e uso estratégico de Bitrix24. Conhecimento em Power BI/Google Data Studio é diferencial. Experiência em construção/materiais sustentáveis conta...

  • Calling And Lead Generation Specialist For Commercial Real Estate

    3 semanas atrás

    Guarulhos, São Paulo, Brasil buscojobs Brasil Tempo inteiro

    Overview Location: Remote Contract: Independent Contractor Job Type: Full-Time, Monday-Friday, EST Salary: Competitive base Summary : We are seeking a driven and detail-oriented Calling and Lead Generation Specialist for Commercial Real Estate to join our growing team. The role requires someone who is both skilled at online research and comfortable...

  • (American English) Customer Support Consultant

    3 semanas atrás

    Guarulhos, Brasil SupportYourApp Tempo inteiro

    (American English) Customer Support Consultant (LATAM) (American English) Customer Support Consultant (LATAM) Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or...

  • Demand Generation Specialist

    3 semanas atrás

    Guarulhos, Brasil FreeWill Co. Tempo inteiro

    Demand Generation Specialist (6 Month Contract in Brazil) Remote - BRAZIL FreeWill is an award-winning, social-good startup that has partnered with 2,200 + nonprofits who support our mission while generating $12B in gift commitments for nonprofits since we were founded in 2017. We’ve been featured in the New York Times, Forbes, Oprah’s magazine, and our...

  • EMAIL MARKETING ACCOUNT MANAGER

    Há 3 dias

    Guarulhos, Brasil Wishpond (TSXV:WISH) Tempo inteiro

    EMAIL MARKETING ACCOUNT MANAGER (Work from anywhere in the world) PersistIQ, a rapidly growing SaaS company, is seeking an Email Marketing Account Manager to take ownership of client relationships and ensure the success of their B2B cold email marketing campaigns. OVERVIEW We’re looking for an Email Marketing Account Manager to act as a trusted advisor,...

  • Client Success Manager

    Há 5 dias

    Guarulhos, Brasil Bionic Talent Tempo inteiro

    About the Client: Our client is a digital marketing agency specializing in helping dental clinics grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns. About the role: We are hiring a Client Success Manager for our client to...