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Technical Account Manager

2 meses atrás

Brasil Lightmeter Tempo inteiro

About you

You're excited to be an early employee of a daring sales tech startup.

You like working with sharp and creative people.

You're interested in working at fast-paced early-stage remote-driven startups.

About Lightmeter

Our mission is to bring the world’s top startup innovations to market via the global reach of email. We connect startups to customers who need them, helping scale their revenue. Our customers love us for the results we help them achieve and the excitement that generates.

We are geeks turned founders who have distinctive backgrounds, top-notch education, and entrepreneurial spirit. We ran other early stages and scale-up startups, including 1 open-source email software (alternative to Mailchimp) and 2 ride-hailing software apps (alternative to Uber) with hundreds of thousands of customers and installations.

Lightmeter is the all-in-one B2B Delivery Network for sales emails, integrated with CRMs and prospecting apps like Apollo and Instantly.

We’re backed by Y-Combinator and venture capital investors.

About this position

We're a technical company with a technical product. Two-thirds of Lightmeter have technical engineering backgrounds.

The Account Manager will be the main point of contact for our key clients, responsible for managing customer relationships, ensuring customer satisfaction, and maintaining clear communication on progress, challenges, and opportunities throughout their Sales Outreach journey, leveraging our proprietary Email infrastructure and your top-notch Email Outbound expertise.

Must-haves

  • Fluent, near-native English proficiency (written and verbal) - we work in English and serve tech-savvy C-level customers
  • 3+ years of relevant experience as a Technical Account Manager with proven track record of managing large accounts and driving customer success.
  • 3+ years of relevant experience with B2B SAAS Sales, with a strong focus on email outbound strategies .
  • Expertise in Sales Outreach software or Email Marketing Automation tools (Apollo, Instantly, Smartlead, Outreach.io, Reply.io, etc.)
  • Proficiency in Software in general, Spreadsheets, Data analytics, CRMs, etc
  • Demonstrated ability to handle multiple tasks simultaneously without compromising on quality and attention to detail
  • Ability to thrive in a fast-paced and dynamic environment
  • Ability to work independently in a remote working space
  • Sense of humor