Brazilian Market Expansion Specialist

3 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil beBeeAccount Tempo inteiro

We are seeking a highly skilled Key Account Manager to maintain and expand our presence in the Brazilian financial market. This role will play a crucial part in strengthening client relationships, expanding market presence, and providing exceptional service to key customers.

Key Responsibilities:

  • Client Relationship Management:
    1. Serve as the main point of contact for existing clients.
    2. Conduct regular calls to facilitate effective communication.
    3. Monitor client satisfaction and address concerns proactively to ensure loyalty.
  • New Business Development:
    1. Build on the foundation established by the sales team to engage with identified prospects.
    2. Develop a strategic sales approach to introduce our offerings and emphasize competitive advantages.
    3. Nurture relationships with potential clients and manage them through the sales pipeline.
  • Market Insight and Reporting:
    1. Stay up-to-date on market trends, competitor activities, and regulatory developments.
    2. Provide regular reports on client activities and new business opportunities.
    3. Share insights from the Brazilian market to influence broader company strategy.

Work Arrangement:

  • Initial Setup: Part-time (16–24 hours per week, 2–3 days) with a focus on supporting existing clients and prospecting new ones.
  • Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.

Requirements:

  • Proven experience in account management within the financial technology sector.
  • Previous experience working in the Brazilian market is highly desirable.
  • Strong technical communication skills to liaise effectively between clients and internal teams.
  • Fluency in Portuguese and English; understanding of Brazilian business culture.
  • Ability to travel within Brazil for on-site client support.
  • Proactive, solution-oriented mindset with a focus on client satisfaction and growth.

Potential KPIs:

  • Client satisfaction and retention rate
  • Response time to client inquiries
  • New business opportunities generated
  • Revenue growth from the Brazilian market

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