Technical Product Specialist
4 semanas atrás
As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling support processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're expanding to more hubs.
This is a full-time position based in Sao Paulo.
**Responsibilities**:
- Spearhead discovery and implementation of our Signal products with Tiktok's top advertisers, reducing client's overall Time to Value
- Run technical enablement workshops with client-side development and marketing teams, being technically agnostic in how you relay TikTok's marketing and attribution products
- Provide proactive support to internal teams throughout the client integration lifecycle, advising on technical components of our Signals product suite
- Partner with Data Analysts in developing bespoke dashboards and reporting, showcasing the team's impact on program KPIs and product-level insights
- Remain up-to date on the latest industry changes and developments, positioning yourself as a thought-leader across XFN teams
**Qualifications**:
- Bachelor's degree in Computer or Data Science, similar technical field of study or equivalent practical experience
- Advertising or Marketing Technology background
- Front-end development background and/or mobile development experience
- Experience working with 3rd party platforms; such as LiveRamp, Salesforce or Segment
- Deep understanding of server-side technologies, in particular APIs
- Familiar with setting up ETL pipeline and processes and architecting this for customers
- Proven customer-facing experience in a technical consulting capacity, being able to translate technical concepts to non technical audiences
- Fluent in Portuguese and English
Preferred Experience
- Experience working with or implementing mobile SDKs (iOS and Android)
- CDP experience and deep understanding of Identity and Signals
- Understanding of Attribution Modelling
- Prior experience working with Mobile & Web analytical tools (Google Analytics, Firebase, Appsflyer etc)
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.
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