Service Desk Support Specialist
Há 4 dias
IT Service Specialist We are looking for an IT Service Specialist to join our team. In this role, you will be responsible for providing technical support to our customers and ensuring that their issues are resolved in a timely manner. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure. You will also need to be highly organized and able to prioritize tasks effectively. About the Role This is a full-time position that involves working on-site at our office location. You will be responsible for attending all incidents reported by users through the helpline or incident logging platform. You will record all calls from the helpline and register the incident in the ticket registration platform. You will attend on the spot the incidence of the user reporting problems with the Workstation computer equipment. Key Responsibilities Direct each incident (ticket) to the corresponding resolution group for prompt attention. Advise users seeking support in processes not related to workstation problems. Receive and document service failures reported by users regarding the attention of the different troubleshooting group. Benefits Health insurance. Dental plan. Life insurance. Transportation vouchers. Meal/food voucher. Childcare assistance. Gympass. What We Offer We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Help Desk Specialist
Há 24 horas
Londrina, PR, Brasil beBeeHelpdesk Tempo inteiroJob Title: Help Desk Specialist We are seeking a highly skilled and dedicated individual to join our team as a Help Desk Specialist. This is an excellent opportunity for someone looking to build their career in the IT industry. Key Responsibilities: Provide multi-channel support to customers ensuring quality information capture and resolving...
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Customer Service Support Specialist
Há 17 horas
Londrina, PR, Brasil beBeeSupport Tempo inteiroJob Title Transform your career with a role that's all about delivering exceptional customer service and support. We're looking for a highly motivated and organized individual to join our team as a Service Desk Specialist. In this role, you'll be the first point of contact for customers, resolving their queries and issues in a timely and professional manner....
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Desk Support Specialist
Há 2 dias
Londrina, Brasil Bebeesupport Tempo inteiroService Desk ProfessionalWe are seeking a skilled Service Desk professional to provide exceptional support and ensure seamless day-to-day operations.The ideal candidate will possess advanced English communication skills, strong interpersonal abilities, and experience with IT service management platforms.Key Responsibilities:Provide multi-channel support via...
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IT Support Specialist
1 semana atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroDiscover a fulfilling career as an IT Support Specialist with our dynamic team. As a key member, you will provide multi-channel support, ensuring quality information capture and resolving low- to medium-complexity contacts. Responsibilities include recording calls, registering incidents in our ticketing platform, attending on-site issues, directing tickets...
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Support Specialist
1 semana atrás
Londrina, PR, Brasil beBeeCustomerService Tempo inteiroJob Opening: We are seeking a Support Analyst who wants to develop their skills and grow professionally. Handle incoming calls and tickets from our service desk system. Maintain accurate records of issues, solutions, and customer interactions. Be available for backup support and assist colleagues during shifts as needed. Monitor and track service desk...
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IT Support Specialist
Há 4 dias
Londrina, PR, Brasil beBeeSupport Tempo inteiroJob Summary We are looking for a highly skilled Service Desk professional to join our team. As a Service Desk, you will be the first point of contact for our customers, providing support and assistance with their IT-related queries.
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IT Support Specialist
Há 7 dias
Londrina, PR, Brasil beBeeSupport Tempo inteiroJob Summary We are looking for a highly skilled Service Desk professional to join our team. As a Service Desk, you will be the first point of contact for our customers, providing support and assistance with their IT-related queries.
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Technical Support Specialist
2 semanas atrás
Londrina, Brasil beBeeSupport Tempo inteiroIT Support Specialist We are seeking a skilled IT support specialist to join our team. About the Role: This is an exciting opportunity for a motivated individual to work in a collaborative environment and transform their career. Key Responsibilities: Provide timely and effective technical support through various communication channels. Record all calls from...
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Help Desk Specialist
Há 7 dias
Londrina, PR, Brasil beBeeSupport Tempo inteiroA career at our company offers the opportunity to expand your ideas through the right tools and contribute to our success in a collaborative environment. We are looking for a Help Desk Specialist professional who wants to learn and transform their career. In this role, you will provide multi-channel support, ensuring quality information capture and resolving...
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Support Specialist
Há 3 dias
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the...