Customer Service Support Specialist

Há 16 horas


Londrina PR, Brasil beBeeSupport Tempo inteiro

Job Title Transform your career with a role that's all about delivering exceptional customer service and support. We're looking for a highly motivated and organized individual to join our team as a Service Desk Specialist. In this role, you'll be the first point of contact for customers, resolving their queries and issues in a timely and professional manner. Key Responsibilities: Answer calls and respond to tickets from customers. Maintain accurate and detailed records of customer interactions. Monitor and track service desk activity, ensuring compliance with service level agreements (SLAs). Collaborate with internal teams to resolve complex customer issues. What We Offer: A competitive salary and benefits package. Ongoing training and development opportunities. A dynamic and supportive work environment. The chance to make a real difference in people's lives. About Us: We're a leading provider of customer service solutions, dedicated to delivering exceptional results for our clients. Our team is passionate about making a positive impact, and we're looking for like-minded individuals to join us on our journey.


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