Support Specialist
Há 7 horas
Technical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will also possess a strong understanding of IT concepts and technologies, including hardware, software, and network systems. This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent customer service skills. If you are looking for a new challenge and want to make a difference, we encourage you to apply. Responsibilities Provide technical support via phone, email, and chat platforms Resolve technical issues in a timely and efficient manner Analyze and troubleshoot complex technical problems Communicate effectively with customers and stakeholders Document and track technical incidents and resolutions Requirements Bachelor's degree in Computer Science or related field Minimum 2 years of experience in technical support or a related field Excellent communication and problem-solving skills Strong understanding of IT concepts and technologies Able to work in a fast-paced environment Preferred Skills Experience with remote support tools Familiarity with ITIL principles Knowledge of IT infrastructure (Windows OS, Active Directory, networking fundamentals) Conflict management techniques Benefits Health insurance Dental Plan Life insurance Transportation vouchers Meal / Food Voucher Childcare assistance Gympass TCS Cares – free psychological assistance (24 hrs / day), legal, social and financial assistance Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform About Us We promote an inclusive culture, where diversity and equity thrive. We believe that everyone deserves equal opportunities and respect. Join us and become a part of our dynamic team #J-18808-Ljbffr
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Support Specialist
Há 4 dias
Londrina, Brasil Bebeecustomersupport Tempo inteiroTechnical Support SpecialistWe are seeking an experienced Technical Support Specialist to provide high-quality support to our customers.As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms.The ideal candidate will have excellent communication and problem-solving skills, with the...
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Support Specialist
Há 6 dias
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the...
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Support Specialist
Há 6 dias
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the...
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Technical Support Specialist
3 semanas atrás
Londrina, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist You are invited to join our team as a Technical Support Specialist. The ideal candidate for this role will have strong communication and problem-solving skills, along with the ability to work in a fast-paced environment. We offer a competitive compensation package, comprehensive training, and opportunities for professional growth...
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Solution Support Specialist
1 semana atrás
Londrina, Brasil beBeeCustomer Tempo inteiroJob Description We are seeking an experienced professional to join our team as a Solution Support Specialist . This role involves providing top-notch customer service, resolving technical issues, and collaborating with other teams to enhance service quality. In this position, you will:
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Technical Support Specialist
2 semanas atrás
Londrina, Brasil beBeeSupport Tempo inteiroIT Support Specialist We are seeking a skilled IT support specialist to join our team. About the Role: This is an exciting opportunity for a motivated individual to work in a collaborative environment and transform their career. Key Responsibilities: Provide timely and effective technical support through various communication channels. Record all calls from...
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Technical Support Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist You are invited to join our team as a Technical Support Specialist. The ideal candidate for this role will have strong communication and problem-solving skills, along with the ability to work in a fast-paced environment. We offer a competitive compensation package, comprehensive training, and opportunities for professional growth...
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Technical Support Specialist
3 semanas atrás
Londrina, Brasil beBeeTechnical Tempo inteiroJob Title: Technical Support Specialist We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing multi-channel support, ensuring quality information capture and resolving low- to medium-complexity contacts. Key responsibilities include recording all calls from the helpline, registering...
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Solution Support Specialist
1 semana atrás
Londrina, PR, Brasil beBeeCustomer Tempo inteiroJob Description We are seeking an experienced professional to join our team as a Solution Support Specialist . This role involves providing top-notch customer service, resolving technical issues, and collaborating with other teams to enhance service quality. In this position, you will:
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Customer Support Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroCustomer Support Specialist We are seeking a skilled professional to join our team as a Customer Support Specialist. This role involves providing high-quality support to customers through various communication channels. In this position, you will be responsible for resolving customer complaints and inquiries in a timely and effective manner. Your strong...
