Support Specialist
Há 2 dias
Technical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will also possess a strong understanding of IT concepts and technologies, including hardware, software, and network systems. This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent customer service skills. If you are looking for a new challenge and want to make a difference, we encourage you to apply. Responsibilities Provide technical support via phone, email, and chat platforms Resolve technical issues in a timely and efficient manner Analyze and troubleshoot complex technical problems Communicate effectively with customers and stakeholders Document and track technical incidents and resolutions Requirements Bachelor's degree in Computer Science or related field Minimum 2 years of experience in technical support or a related field Excellent communication and problem-solving skills Strong understanding of IT concepts and technologies Able to work in a fast-paced environment Preferred Skills Experience with remote support tools Familiarity with ITIL principles Knowledge of IT infrastructure (Windows OS, Active Directory, networking fundamentals) Conflict management techniques Benefits Health insurance Dental Plan Life insurance Transportation vouchers Meal/Food Voucher Childcare assistance Gympass TCS Cares – free psychological assistance (24 hrs/day), legal, social and financial assistance Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform About Us We promote an inclusive culture, where diversity and equity thrive. We believe that everyone deserves equal opportunities and respect. Join us and become a part of our dynamic team
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Support Specialist
Há 2 dias
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the...
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Technical Support Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroTechnical Support Specialist You are invited to join our team as a Technical Support Specialist. The ideal candidate for this role will have strong communication and problem-solving skills, along with the ability to work in a fast-paced environment. We offer a competitive compensation package, comprehensive training, and opportunities for professional growth...
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Solution Support Specialist
Há 4 dias
Londrina, PR, Brasil beBeeCustomer Tempo inteiroJob Description We are seeking an experienced professional to join our team as a Solution Support Specialist . This role involves providing top-notch customer service, resolving technical issues, and collaborating with other teams to enhance service quality. In this position, you will:
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Customer Support Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroCustomer Support Specialist We are seeking a skilled professional to join our team as a Customer Support Specialist. This role involves providing high-quality support to customers through various communication channels. In this position, you will be responsible for resolving customer complaints and inquiries in a timely and effective manner. Your strong...
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Support Service Specialist
4 semanas atrás
Londrina, PR, Brasil beBeeService Tempo inteiroSupport Service Specialist We are seeking a highly skilled Support Service Specialist to fill this role. About the Position: The ideal candidate will possess strong communication and analytical skills, with experience in application maintenance and customer service. This position requires a deep understanding of customer needs and the ability to effectively...
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IT Support Specialist
1 semana atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroDiscover a fulfilling career as an IT Support Specialist with our dynamic team. As a key member, you will provide multi-channel support, ensuring quality information capture and resolving low- to medium-complexity contacts. Responsibilities include recording calls, registering incidents in our ticketing platform, attending on-site issues, directing tickets...
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IT Support Specialist
Há 6 dias
Londrina, PR, Brasil beBeeSupport Tempo inteiroJob Description Join a dynamic team and take your career to the next level by leveraging our state-of-the-art technology and innovative approach. We are looking for a skilled Support Specialist who can provide top-notch support to our clients. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional...
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Tech Support Expert
Há 6 dias
Londrina, PR, Brasil beBeeSupport Tempo inteiroSupport Specialist We are seeking a Support Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service and resolving technical issues efficiently. The Support Specialist will attend to all customer inquiries via phone, email, or in-person, providing timely and effective solutions to their problems....
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Support Service Specialist
Há 4 dias
Londrina, PR, Brasil beBeeTechnical Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team. About the Role In this position, you will provide exceptional support to our customers via multiple channels, ensuring that their issues are resolved efficiently and effectively. Provide multi-channel support, capturing and resolving low- to medium-complexity contacts with a focus...
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Service Desk Support Specialist
Há 4 dias
Londrina, PR, Brasil beBeeCareer Tempo inteiroIT Service Specialist We are looking for an IT Service Specialist to join our team. In this role, you will be responsible for providing technical support to our customers and ensuring that their issues are resolved in a timely manner. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under...
