IT Support Specialist
4 semanas atrás
Discover a fulfilling career as an IT Support Specialist with our dynamic team. As a key member, you will provide multi-channel support, ensuring quality information capture and resolving low- to medium-complexity contacts. Responsibilities include recording calls, registering incidents in our ticketing platform, attending on-site issues, directing tickets to resolution teams, advising users, receiving service failures, following up on tickets, reporting problems, meeting productivity and quality targets, and adhering to client-defined processes. Mandatory skills include advanced English language proficiency, strong communication, familiarity with ITSM platforms, experience with remote support tools, Service Desk expertise, basic understanding of IT infrastructure, and ability to follow client-defined procedures. Desirable skills include conflict management techniques, knowledge of ITIL principles, experience in multinational environments, familiarity with Service Desk KPIs, and exposure to quality assurance practices. We offer professional development opportunities, chances to work globally, a collaborative work environment, health insurance, dental plan, life insurance, transportation vouchers, meal/food voucher, childcare assistance, gym membership, free psychological assistance, legal, social, and financial support, certification reimbursement, free online courses and training, international experience opportunity, discount partnership with universities and language schools, referral bonus, recognition for performance, and free career mentoring platform.
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IT Support Specialist
4 semanas atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroJob Description Join a dynamic team and take your career to the next level by leveraging our state-of-the-art technology and innovative approach. We are looking for a skilled Support Specialist who can provide top-notch support to our clients. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional...
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Support Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the...
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Support Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeCustomerSupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the...
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IT Support Specialist
4 semanas atrás
Londrina, Brasil beBeeSupport Tempo inteiroDiscover a fulfilling career as an IT Support Specialist with our dynamic team. As a key member, you will provide multi-channel support, ensuring quality information capture and resolving low- to medium-complexity contacts. Responsibilities include recording calls, registering incidents in our ticketing platform, attending on-site issues, directing tickets...
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IT Support Specialist
4 semanas atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroJob Summary We are looking for a highly skilled Service Desk professional to join our team. As a Service Desk, you will be the first point of contact for our customers, providing support and assistance with their IT-related queries.
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IT Support Specialist
4 semanas atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroJob Summary We are looking for a highly skilled Service Desk professional to join our team. As a Service Desk, you will be the first point of contact for our customers, providing support and assistance with their IT-related queries.
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Multichannel Support Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeMultichannel Tempo inteiro**Job Opportunity: Multichannel Support Specialist** The ideal candidate will be responsible for providing top-notch, multi-channel support to ensure high-quality information capture and efficient resolution of low- to medium-complexity contacts. They will accurately record all calls from the helpline and register the contact in the IT service management...
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Support Specialist
2 semanas atrás
Londrina, Brasil Bebeecustomersupport Tempo inteiroTechnical Support Specialist We are seeking an experienced Technical Support Specialist to provide high-quality support to our customers. As a Technical Support Specialist, you will be responsible for resolving technical issues via phone, email, and chat platforms. The ideal candidate will have excellent communication and problem-solving skills, with the...
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Service Desk Support Specialist
4 semanas atrás
Londrina, PR, Brasil beBeeCareer Tempo inteiroIT Service Specialist We are looking for an IT Service Specialist to join our team. In this role, you will be responsible for providing technical support to our customers and ensuring that their issues are resolved in a timely manner. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under...
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IT Support Specialist
2 semanas atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroService Desk Role We are seeking a skilled professional to provide multi-channel support, ensuring quality information capture and resolving low-to-medium complexity contacts. Provide multi-channel support Ensure quality information capture and resolving low-to-medium complexity contacts
