
Customer Support Agent
Há 3 dias
We enable companies of all sizes to deliver consistent and high-quality service 24/7.
Our team is growing, and we are looking for highly competent Customer Service Agents for voice support.
Job description
You'll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Tasks include:
- Diagnose and solve the customers' problems
- Communicate effectively via phone with our customers
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
**Requirements**:
- Excellent written and verbal English and French communication skills (Fluent/Native level)
- Strong problem-solving skills
- Team player
- Quiet environment
- free of distractions and background noise
- Experienced as a Voice Support agent is a bonus
- Willing to work on Weekends (Saturday and Sunday)
- Flexible working hour/day
- Attention to details
- Own a fully-functional laptop
- High-speed, reliable internet connection
- Keen attention to detail
- Strong organizational skills
- Ability to thrive in a remote work environment
**Benefits**:
- The flexibility of working from home without having to go to the office
- Work with clients in the USA, EU, and elsewhere
- Extensive opportunities to learn from, and work with, high-performing colleagues
- Career opportunities We're a fast-growing startup with roles and positions to grow into
- In case you are a foreigner living in the country, you must have RNE or Work Permit and a local
-
Customer Support Agent
Há 5 dias
São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team.**Key Responsibilities**- Identify and assess customers' needs to achieve satisfaction- Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution- Direct unresolved requests and issues to internal...
-
Customer Support Agent
4 semanas atrás
São Paulo, São Paulo, Brasil E-Tickets Retail KFT Tempo inteiroDuring these exciting growth times we are expanding into the Brazil online travel market to help millions of travellers to save money on flights. We are a value-driven online booking service with no hidden fees or charges.Job Summary:The Customer Support Agent will interact with the company's customers by addressing aftersales inquiries and resolving...
-
Customer Support Agent
Há 5 dias
São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a Customer Support Agent to join their team.This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers' needs to achieve satisfaction Handle customer complaints, provide...
-
Customer Support
2 semanas atrás
São Paulo, São Paulo, Brasil SmallWorld FS Tempo inteiro**Here at SmallWorld Financial Services, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and...
-
Customer Support Agent
Há 3 dias
São Paulo, São Paulo, Brasil Wise Tempo inteiro**Customer Support Agent**:We are looking for pioneer **Customer Support Agents** to grow and develop our new **Customer Support **teams in São PauloYou will play a crucial role in defining the culture of Wise in our São Paulo office by joining our first Customer Support teams there.Are you passionate about providing an exceptional customer experience, and...
-
Customer Support Agent
Há 5 dias
São Paulo, São Paulo, Brasil Blaze Tempo inteiroJoin Blaze, the fastest growing casino in LATAMBlaze.com, founded in 2019, is revolutionizing the iGaming landscape by seamlessly integrating social connections into the gaming experience. Driven by a team of dedicated entrepreneurs, the platform boasts over 2,000 games and a thriving community of more than 2 million registered players.We are looking for a...
-
Customer Support Agent
Há 4 dias
São Paulo, São Paulo, Brasil SkillOnNet Tempo inteiroGet AI-powered advice on this job and more exclusive features. We are SkillOnNet, we are leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting,...
-
Customer Support Specialist
Há 4 dias
São Paulo, São Paulo, Brasil beBeeCustomerSupport Tempo inteiro R$28.800 - R$36.240About the RoleThe Player Success Agent plays a vital role in ensuring customer satisfaction and providing exceptional support. This position involves handling daily operational assessments, interactions, and reviews of customers to identify areas for improvement and address any concerns.This is an exciting opportunity to join a dynamic team and contribute to...
-
Customer Success Agent
Há 10 horas
São Paulo, São Paulo, Brasil Ueni Tempo inteiroOverviewCustomer Success Agent (SaaS) at UENI.We are seeking a proactive and customer-focused Customer Success Agent to join our team.In this role, you will handle complex customer inquiries, drive engagement, manage payment follow-ups, and assist with retention efforts.You will take ownership of improving customer satisfaction and help reduce churn by...
-
Customer Support Agent
2 semanas atrás
São Paulo, São Paulo, Brasil SoftConstruct Tempo inteiroVBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry powered in-house by BetConstruct. We have shifted from a start-up to an extensive international company holding over 10 licenses and operating in over 120 countries. VBET's mission is to give our customers the best betting and gaming experience in a safe...