Customer Success Specialist

Há 7 dias


Parnamirim, Brasil f5 estratégia Tempo inteiro
Oportunidade: Customer Success com Foco Comercial (PJ) - São José/SC

Modelo Híbrido | Local: São José/SC

Contratação: Pessoa Jurídica (PJ)

Sobre a f5 estratégia

Somos uma agência de Marketing, Digital, focada em performance e especialistas em saúde.

O desafio

Buscamos um(a) profissional para atuar em Customer Success com forte viés comercial, responsável por garantir a satisfação dos nossos clientes e gerar oportunidades de expansão dentro da base.

Suas responsabilidades
  • Construir e manter relacionamentos de confiança com os clientes
  • Atuar como consultor(a) estratégico(a), apresentando soluções e insights personalizados
  • Identificar oportunidades de upsell e cross-sell
  • Monitorar métricas de sucesso e atuar proativamente para retenção e expansão da carteira
  • Colaborar com os times de Vendas e Produto para alinhar estratégias
Requisitos
  • Experiência prévia em Customer Success ou áreas correlatas, com atuação consultiva e foco em resultados
  • Excelente comunicação interpessoal e habilidade em negociação
  • Domínio de ferramentas de CRM e plataformas digitais
  • Perfil proativo, analítico, empático e com foco em solução
  • Vontade de crescer em um ambiente dinâmico e colaborativo
Interessou?

Envie seu currículo para ****** com o assunto CS – Customer Success.

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