Key Account Manager

3 semanas atrás

Campinas, São Paulo, Brasil Winnin Tempo inteiro

BotCity is a pioneering hyperautomation platform backed by notable investors including Y Combinator and Softbank. Specializing in RPA and AI, we provide advanced governance, orchestration, and developer tools to enable enterprises to scale their automation initiatives effectively. With a philosophy that automation projects are software projects, we advocate a high-code approach, primarily using Python. Serving over 1,000 companies across 73 countries, BotCity has established a strong global presence with implementation partners worldwide. In 2024, we were celebrated on G2.com as one of the world's top 25 emerging platforms alongside industry giants like MidJourney, WhatsApp Business, and Slack. Recognized by Endeavor as a ScaleUp in 2023, and growing at a double-digit monthly rate, our dynamic teams are located across Brazil, the US, and Europe.

Key Account Manager

The Key Account Manager is responsible for building and maintaining strong long-term relationships with key clients, ensuring their satisfaction and driving mutual business growth through strategic account management.

Responsibilities

  • Drive the sales process with BotCity high-value clients, including presentations, product demonstrations, and negotiations.
  • Develop and implement strategic account plans to expand the sales base.
  • Build and nurture strong, long-lasting relationships with key stakeholders and decision-makers.
  • Act as a trusted advisor, understanding customer needs and providing tailored solutions to meet their objectives.
  • Track industry trends, market conditions, and the competitive landscape to identify new business opportunities.
  • Provide market feedback to the Product and Marketing teams to enhance offerings and market positioning.
  • Represent the company at industry events, trade shows, and conferences to network and promote the brand.
  • Maintain accurate records of all sales activities and interactions in the CRM system.
  • Contribute to BotCity's Strategic Plan by providing insights on enterprise customers and market trends.
  • Build and maintain long-term relationships with clients, ensuring satisfaction and mutual business growth.
  • Develop deep, trust-based relationships that lead to joint business planning, innovation opportunities, and competitive advantages.
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