Account Manager, Groups

2 semanas atrás

São Paulo, Brasil buscojobs Brasil Tempo inteiro

At Belmond, we are crafters of the exceptional. It starts with a clear vision, an airtight plan, and a strong team.

This is our Sales Team, who works to make every moment as spectacular. Here your own ambition meets an equally driven team. Together you’ll embark on greatness. With the resources and departments at the ready, your plans will come to fruition. Expect new opportunities, professional growth and the chance to move up and around the company. Every day brings challenges, but amongst your team, you have the support and minds to not only navigate but rise and grow within. With properties spanning 24 countries, as a member of our Senior Management, unique experiences are truly all around. With your vision, we can bring them to life.

As an Account Manager, Groups & Sales - Brazil, you will develop, maintain, and grow the revenue generated by all accounts within the assigned geographic territories, encompassing both Groups and Leisure / FITs, while promoting all Belmond products to the MICE (Meetings, Incentives, Conferences, and Exhibitions) and celebrations market for accounts located in Brazil. This role has a hybrid profile, where the professional will allocate 65% of their time to the MICE segment and 35% to the leisure segment. The individual will assist and report to the Divisional Director of Sales, Groups-The Americas for MICE-related activities and to the Senior Account Director for leisure-related activities.

MAIN DUTIES & RESPONSIBILITIES

  • Develop a detailed quarterly sales action plan and annual account management plan aimed at achieving and exceeding revenue generation goals in Groups sales for each Account, submitting to the direct manager for approval.
  • Maintain frequent personal contact with all property-based sales personnel to ensure product knowledge is always up to secure new bookings that fit from generated leads to both segments (groups & leisure).
  • Qualify all Groups leads generated by owned Accounts and conduct necessary follow-through to secure new bookings that fit and assist travel agencies and/or Tour Operators with FIT demand.
  • Manage negotiations for groups and leisure leads on behalf of the Properties, being the Customers' single point of contact through the conversion of leads into confirmed status.
  • Ensure timely, accurate and personalized responses to all customer inquiries.
  • Work closely with Properties' sales and revenue management teams to drive desirable groups business.
  • Analyze and evaluate accounts for both segments (Groups & Leisure) productivity (past, current and future) to ensure individual Customer targets are met.
  • Show initiative and resourcefulness in developing methods for increasing market share from the owned set of Accounts, ensuring a high level of Customer satisfaction.
  • Apply effective problem-solving methodologies to resolve issues and challenges.
  • Establish and nurture partnership relationships with all key contacts, decision makers, bookers and influencers with every owned Account.
  • Conduct product training to Customers on a regular basis to ensure that the company remains front-of-mind at all times.
  • Host customer events with select key accounts throughout the year.
  • Communicate all seasonal promotions to support all properties achieving their budgeted revenue, especially in shoulder seasons.
  • Make full use of all selling, negotiating and closing tools to increase conversion ratio from the assigned territory and account platform.
  • Assist the Divisional Director with the organization of annual roadshows, strategic partners' sales events, and presence at relevant trade shows.
  • Plan regular Customers educational trips to key destinations as defined.
  • Attend relevant industry functions and meetings to ensure the Company's brand is properly represented.
  • Establish and maintain relationships with industry colleagues including tourism boards, airlines, OMCs, etc.
  • Provide feedback and information about the latest market conditions and newest trends to the direct manager.
  • Execute an ongoing prospecting plan, adding new active customers to the portfolio of managed Accounts.
  • Master usage of all available tools provided by Tableau, and implement a regular strategic analysis of markets, properties and account performance.
  • Maintain a clean database of all owned accounts and contacts within, with all sales activities promptly logged into OSC.
  • Prepare all production, account management and other sales reports as requested by the direct manager.
  • Maintain a proactive role in social media and support the Corporate Marketing communications plan.
  • Attend and actively contribute to regular sales meetings organized by the Divisional Director, or by the Corporate team, or by the direct manager.

Requirements

  • Completed Higher Education in Administration, Tourism, Hospitality, or related fields.
  • Additional Training in Sales, Pricing, and/or Revenue will be a plus.
  • Minimum of 3 years of experience in the role or similar positions in luxury hospitality.
  • Advanced Office Package: Excel, Word & PowerPoint.
  • Knowledge of electronic channels.
  • Knowledge and Update on the Hospitality Market.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today

About Us

The Copacabana Palace, a Belmond Hotel, is an iconic masterpiece in Rio de Janeiro. This timeless landmark overlooks Copacabana Beach and offers outstanding features such as two Michelin-starred restaurants, a glamorous swimming pool, and seven penthouse suites.

The Belmond & LVMH Family

We are proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join the Belmond Trains & Cruises division, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

#J-18808-Ljbffr

  • Account Manager, Groups

    4 semanas atrás

    São Paulo, SP, Brasil Belmond Management Tempo inteiro

    At Belmond, we are crafters of the exceptional. It starts with a clear vision, an airtight plan, and a strong team. This is our Sales Team, who works to make every moment as spectacular. Here your own ambition meets an equally driven team. Together you’ll embark on greatness. With the resources and departments at the ready, your plans will come to...

  • Account Manager, Groups

    Há 4 dias

    São Paulo, Brasil Belmond Tempo inteiro

    At Belmond, we are crafters of the exceptional. It starts with a clear vision, an airtight plan, and a strong team. This is our Sales Team, who works to make every moment as spectacular. Here your own ambition meets an equally driven team. Together you’ll embark on greatness. With the resources and departments at the ready, your plans will come to...

  • Key Account Manager

    2 semanas atrás

    São Paulo, Brasil buscojobs Brasil Tempo inteiro

    Empregos para Key Account Manager em São Paulo Vaga de Key Account Manager - Locação de Motos ElétricasSanto André, São Paulo Catho Online Ltda. - BR - Manager Vaga de Key Account Manager - Locação de Motos Elétricas Santo André, São Paulo Catho Online Ltda. - BR - Manager HojeResponsabilidades Gerenciar a alocação de motos elétricas para...

  • Director, Account Manager

    2 semanas atrás

    São Paulo, Brasil buscojobs Brasil Tempo inteiro

    This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Director, Account Manager - Fitch Solutions - BrazilFitch Solutions is looking for a seasoned sales professional to join our team as an Account Manager based out of our Sao...

  • Operations Account Manager

    8 meses atrás

    Sao Paulo, Brasil WebBeds Tempo inteiro

    **Drive excellence in client management - become our Operations Account Manager**: **J**ob Title**:Operations Account Manager **Department**:Customer Services **Location (primary)**:Sao Paolo, Brasil; Orlando, USA **In this role you will** Reporting to the Head of Global Operations Account Management, the Account Manager is a point of contact for...

  • Stevanato Group | Account Manager | são paulo

    4 semanas atrás

    são paulo, Brasil Stevanato Group Tempo inteiro

    We are looking for an Account Manager to join our team in Brazil . The chosen candidate will be responsible for achieving targets assigned, managing the selling process, interacting directly with internal peer functions as well as dealing directly with selected customers according to the commercial and distribution policies and guidelines. Activities Acts...

  • Stevanato Group | Account Manager | são paulo

    4 semanas atrás

    são paulo, Brasil Stevanato Group Tempo inteiro

    We are looking for an Account Manager to join our team in Brazil. The chosen candidate will be responsible for achieving targets assigned, managing the selling process, interacting directly with internal peer functions as well as dealing directly with selected customers according to the commercial and distribution policies and guidelines.ActivitiesActs the...

  • Account Manager

    4 meses atrás

    São Paulo, SP, Brasil RX Tempo inteiro

    About our Team RX Global is a leading organizer of business events and exhibitions, including IBTM, ILTM, WTM & ATM. Our objective is to connect high-value individual buyers and group buyers with industry professionals to create productive and positive event experiences. The Buyer Team recruits high-value Meeting, Event, Conference, and Incentive (MICE)...

  • Regional Account Manager

    1 semana atrás

    São Paulo, Brasil buscojobs Brasil Tempo inteiro

    Regional Account ManagerLocation: São Paulo, São Paulo Company: Trend Micro Date: Ontem Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence... Enterprise Regional Account ManagerLocation: São Paulo, São...

  • Vaga de Account Manager Governo

    2 meses atrás

    São Paulo, Brasil Catho Online Ltda. - BR - Manager Tempo inteiro

    Why Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for...

  • Senior Sales Account Manager

    3 semanas atrás

    São Paulo, Brasil Red Hat Tempo inteiro

    Senior Sales Account ManagerSenior Sales Account ManagerApply remote type Hybrid locations Sao Paulo time type Full time posted on Posted 2 Days Ago job requisition id R-044600About the job:The Red Hat Sales team is looking for a Senior Sales Account Manager to join us in Sao Paulo, Brazil.In this role, you will have a key focus on both retaining and growing...

  • Enterprise Account Executive

    2 semanas atrás

    São Paulo, Brasil buscojobs Brasil Tempo inteiro

    We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for...

  • Vaga De Senior Account Manager

    Há 1 mês

    São Paulo, Brasil Catho Online Ltda. - BR - Manager Tempo inteiro

    We are looking for a talented Account Manager to play an important role within the VSP (Vendor Success Program) Team, contributing to develop close management with key distributors in the Books category, including cost negotiation, results monitoring, process improvement, and ensuring the operational performance of these distributors. Additionally, you will...

  • Key Account Manager

    6 meses atrás

    Sao Paulo, Brasil HAYS Tempo inteiro

    VENDAS; COMERCIAL; LOGÍSTICA; FARMACÊUTICA; SÃO PAULO Buscamos um Key Account Manager para atuar em uma multinacional do segmento logístico. Como Key Account Manager, você será responsável pela manutenção da carteira de clientes e prospecção de novos clientes ao nível LATAM. **Requisitos**: - Experiência na área comercial do setor...

  • Vaga de Senior Account Manager

    4 semanas atrás

    São Paulo, Brasil Catho Online Ltda. - BR - Manager Tempo inteiro

    We are looking for a talented Account Manager to play an important role within the VSP (Vendor Success Program) Team, contributing to develop close management with key distributors in the Books category, including cost negotiation, results monitoring, process improvement, and ensuring the operational performance of these distributors. Additionally, you...

  • Account Manager

    4 semanas atrás

    São Paulo, Brasil Stevanato Group Tempo inteiro

    We are looking for anAccount Managerto join our team inBrazil. The chosen candidate will be responsible for achieving targets assigned, managing the selling process, interacting directly with internal peer functions as well as dealing directly with selected customers according to the commercial and distribution policies and guidelines.ActivitiesActs the go...

  • Global Account Manager

    4 semanas atrás

    São Paulo, Brasil Amazon Tempo inteiro

    Global Account Manager - Telco, Telco BUAWS is seeking a world-class sales professional to manage our global customer relationship with some Tier 1 Telco customers in Brazil. The Global Account Manager will be responsible for providing global business leadership and management of this global account. You will build and maintain key relationships, develop and...

  • Account Manager

    4 meses atrás

    São Paulo, Brasil Asper Tempo inteiro

    Estamos em busca de profissionais para atuarem como: Account Manager. 1 posição para São Paulo 1 posição para o Rio de Janeiro Responsabilidades: Gerenciar e fortalecer relacionamentos com clientes. Oferecer consultoria especializada em soluções de segurança. Identificar oportunidades de vendas adicionais e estratégicas. Coordenar a...

  • Senior Account Development Manager

    Há 4 dias

    São Paulo, São Paulo, Brasil Icape Group Tempo inteiro

    Account Manager Role OverviewWe are seeking a highly motivated and experienced Account Manager to join our team in Brazil. The successful candidate will be responsible for building strong relationships with our existing customers, identifying new business opportunities, and driving sales revenue growth.

  • Account Manager

    3 semanas atrás

    São Paulo, Brasil buscojobs Brasil Tempo inteiro

    Who we areMetrobi is a VC-backed startup and alum of Techstars Boston, one of the leading accelerators in the USA. We currently operate in 11 states across the US and are on track to grow even further.If you want to join a startup with great potential and opportunities, we’d love to hear from you.Why should you join Metrobi?International team experience...