Information Technology Manager
4 semanas atrás
About the Company Ledn is a global financial services company built for digital assets, offering lending, savings and trading products to holders worldwide. Opportunity We are seeking an experienced engineer to join the Cybersecurity/IT Engineering team as a full‑time Manager of IT. A successful candidate is passionate about automation, scripting, infrastructure as code and helping end users. Responsibilities Provide first‑line support to employees via Slack, Jira, etc. Procure and deliver technology equipment; onboard and retrieve hardware for new employees. Design, test, build, and document programs, policies, and tools; contribute improvements to existing knowledge. Support and manage SaaS applications – Google Workspace, Slack, Jamf Pro/Protect/Connect, Okta, Jira, etc. Manage Mac endpoint and mobile device management tools – MDM, EMM, Jamf, etc. Own and contribute to improvements on IDP and SSO tools (GSuite, Okta, etc.). Manage, respond to, and fix critical incidents and issues as needed by completion. Work on projects over sprints; detail work in Jira; experience with agile methods. Set and work to your own OKRs with minimal direction; align them to team and company goals. Qualifications At least 7 years in SaaS systems administration – Jamf Pro, Google Workspace, Okta, Slack, Jira, Netsuite. Ability to create automations using bash, zsh, python, etc.; utilize open‑source tools such as Nudge, CIS Benchmark scripts, SplashBuddy, Munki, etc. Experience integrating SSO into Okta, creating workflows in Okta; knowledge of APIs and system integration. Remote support experience across multiple time zones; shipping and receiving hardware and customs. Excellent communication across all media; clear, friendly writing in tickets, email, Slack. Strong organizational and task‑management skills; self‑management and accurate scoping of projects. Understanding of networking fundamentals and troubleshooting – TCP/IP, DNS, DHCP, VLANs, routing and switching. Security awareness – PGP, SSO, identity practices. Builder mindset; collaborative partner; integrity and accountability. Previous remote environment experience. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries Retail We are an equal‑opportunity employment organization and pride ourselves on inclusivity, diversity, and the success that comes from diversity. You may reach out to the Ledn team by emailing ****** for accommodation requests throughout all stages of the recruitment process. Requests will be addressed confidentially. #J-18808-Ljbffr
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