Transportation Program Analyst, Network Operations

Fluent English
High experience in Logistics, Warehousing or Transportation is required.
Bachelor's degree in Business Administration or Engineering is required.
Tableau, Excel, SQL, Power BI and advanced database querying required.
Ability to analyze large, complex data sets using a variety of software and tools.
Analytical and detail oriented. Good mathematical skills.
Strong organization and problem-solving skills as well as the ability to work independently with changing priorities.
Proven Excel abilities.
Ability to communicate with others, both written and verbal communication and across multiple department lines.
Advanced proficiency in systems and strong analytical skills.
Detail oriented.
Job summary
Come build the future with us
Amazon seeks a Transportation Program Analyst for Brazil Network Operations Center team. This role will be the regional POC on operational and tactical tasks to support NOC local implementation and business growth, policy creation, playbooks and process improvement. This role will play the identification of NOC WW best practices and streamline programs from other GEOs bringing it to Brazil. Employee will also work to deliver most relevant KPIs linked to ATS Middle Mile, Last Mile and will create, implement and improve KPIs and logistic projects as identified from the Central NOC strategic plans.
Key job responsibilities
**Responsibilities include, but are not limited to**:
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
- Develop and/or understand performance metrics to assist with driving business results.
- Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC.
- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
A day in the life
- Deep understanding of systems. Understand priorities and streamlining processes throughout organization. Deliver and drive value for them.
- Innovation. Appreciate what exists, identify why it works. Then iterate on it or build something totally different that derives even MORE value and a better business/stakeholder experience.
- Judgment. Be able to support your opinions with sound reasoning grounded in the business.
- Process Improvement. Utilize the right metrics to measure policy quality.
- Think big. Look around corners and anticipate challenges/obstacles and proactively mobilize to address.
- Prioritization. There will be a constant flow of work, both operational, tactical and strategic. Determine what gets done first and why, while managing a plan for what to do with everything else.
- Building relationships. Share best practices, partner on solutions, test existing mechanisms and continue to improve.
- Have Backbone. Utilize past experience and deep knowledge of the logistics impact to inform and consult on currently decisions.
- Communicate. Share your ideas, listen to others, deliver on commitments, follow-up, and follow-up again and escalate when you have hit a road block to drive solutions to get back to green.
- Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path? How fast can you do it? What are the tradeoffs? Take risks and be willing to try new things, fail fast and iterate.
Communication.
Organization.
Teamwork Skills.
Punctuality.
Critical Thinking.
Social Skills.
Creativity.
Interpersonal Communication.
Change management fan.
Adaptability.

---