Head of Operations

3 semanas atrás

Espírito Santo, Brasil Scale Army Careers Tempo inteiro

Overview

Join to apply for the Head of Operations role at Scale Army Careers .

We’re a fast-paced team. As a business, we help U.S. companies grow top-tier offshore talent across sales, marketing, and operations. We’re scaling rapidly and are looking for a Head of Operations to help us move smarter, scale faster, and prepare for the next phase of growth. This is a high-impact role, and you’ll be reporting directly to our CEO.

This role is ideal for someone who has excelled in an ops role at a B2B company, touched on finance, and is ready to lead company-wide operations.

Responsibilities

Operational Oversight

  • Oversee Recruiting operations, driving process efficiency and alignment with account management.
  • Lead project management for process improvements, tool rollouts, and automation initiatives.
  • Develop, document, and improve internal processes across teams to support efficient, scalable growth.
  • Build and maintain business dashboards to track recruiting, financial, and operational KPIs.
  • Collaborate cross-functionally with Sales and Marketing to align on growth strategy, forecasting, and operational capacity.
  • Automate and streamline workflows using Zapier, HubSpot, ClickUp, and Slack.

Financial Leadership

  • Own budgeting and forecasting, building models that support growth, profitability, and efficiency.
  • Manage the Bookkeeping and AR/AP team, ensuring accurate invoicing, collections, and clean financials.
  • Lead pricing strategy, evaluating cost structures, market trends, and margin opportunities — collaborating with a fractional CFO when needed.
  • Analyze cost drivers and ROI across teams and tools; recommend optimizations to improve margins.
  • Review and interpret monthly financials (bookkeeping handled by your team); deliver insights to leadership.
  • Build dashboards in Google Sheets/Excel for real-time visibility into revenue, expenses, and performance.
Who You Are / Qualifications
  • 5-8 years of experience with at least 3 years in a B2B company where you managed an operations team, with at least 5 direct reports and 10 indirect reports.
  • At least 2 years of experience working in or touching finance.
  • Proficient in financial modeling and forecasting; expert-level in Google Sheets/Excel.
  • Tech-savvy — you’ve worked with HubSpot, ClickUp/Asana, Zapier, and similar tools.
  • A strategic thinker and hands-on doer — you see the big picture but aren’t afraid to get into the weeds.
  • Excellent communicator who can present operational and financial insights clearly and concisely.
  • You’ve worked in recruiting/staffing, SaaS or B2B services.
  • You’re excited to take a cognitive exam in math, verbal, and attention to detail.
  • You speak quickly. This is non-negotiable.
Why You’ll Love It Here
  • Fully remote, fast-paced, and innovative team.
  • Own both operations and finance in a growing, forward-thinking company.
  • Clear path to COO for the right person.
  • Autonomy to lead strategy, streamline systems, and make a real impact.
  • A collaborative, supportive culture where your leadership shapes our path.
  • Work with very fast people every single day.

This is a job for a very smart, hard-working person who considers themselves to be an A-player and only wants to work with A-players.

Application Process

To be considered for this role these steps need to be followed:

  • Fill in the application form
  • Record a video showcasing your skill sets
Seniority level
  • Executive
Employment type
  • Contract
Job function
  • Management and Manufacturing
Industries
  • Marketing Services

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