Elevate Customer Journeys

Customer Experience Specialist (00302089) **Location**:Curitiba, BR, 81260-900**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative...

About the Role Customer Retention Strategist We are seeking an experienced Customer Retention Strategist to lead our omnichannel retention efforts. Key Responsibilities Manage and align Marketing, Product, Sales, Customer Service, and IT teams to ensure smooth delivery of retention initiatives. Track project timelines, deliverables, and KPIs while...

Customer Retention StrategistWe are seeking an experienced Customer Retention Strategist to lead our omnichannel retention efforts.The ideal candidate will have a proven track record of planning and implementing end-to-end strategies that enhance customer lifetime value and strengthen engagement across web, mobile, email, social, and customer service...

Customer Retention Strategist We are seeking an experienced Customer Retention Strategist to lead our omnichannel retention efforts. The ideal candidate will have a proven track record of planning and implementing end-to-end strategies that enhance customer lifetime value and strengthen engagement across web, mobile, email, social, and customer service...

Responsabilidades:Estruturar e gerenciar a área de CX, definindo processos, indicadores e padrões de atendimento. Traduzir a voz do cliente em planos de ação para aprimorar produtos, serviços e processos. Liderar o time de SAC, assegurando atendimento humanizado, ágil e resolutivo. Monitorar KPIs de experiência (NPS, CSAT, FCR, TMA) e conduzir...

O market4u nasceu com um grande propósito: levar mais comodidade para as pessoas por meio da tecnologia e da confiança mútua.  Essa mesma filosofia guia o nosso dia a dia e impulsiona nosso time a fazer história nessa grande missão de revolucionar o varejo. Com mais de 2 mil unidades espalhadas por todas as regiões do Brasil, somos hoje a maior rede...

Company Description At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents,...

Working at Infobip means being part of something truly global.With + offices across six continents, we're not just building technology — we're shaping how more than % of the world connects and communicates.As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform.But it's not just what we do, it's...

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology — we're shaping how more than 80% of the world connects and communicates.As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do,...

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology — we're shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do,...