Customer Retention Strategist

Há 7 horas

Curitiba, Brasil beBeeRetention Tempo inteiro

Customer Retention Strategist We are seeking an experienced Customer Retention Strategist to lead our omnichannel retention efforts. The ideal candidate will have a proven track record of planning and implementing end-to-end strategies that enhance customer lifetime value and strengthen engagement across web, mobile, email, social, and customer service channels. Key responsibilities include managing and aligning Marketing, Product, Sales, Customer Service, and IT teams to ensure smooth delivery of retention initiatives. The successful candidate will be responsible for tracking project timelines, deliverables, and KPIs while maintaining transparency and communication across all departments. Analyze customer behavior, churn trends, and engagement metrics to identify growth opportunities and propose actionable improvements. Support A/B testing and experimentation to refine campaigns and improve conversion. Contribute to customer journey mapping, loyalty programs, and post-purchase experience improvements to build long-term retention. In this role, you will have the opportunity to make a significant impact on our business by developing and executing innovative retention strategies that drive results. Minimum 5 years of experience in a related field Proven track record of success in customer retention or a related field Strong analytical and problem-solving skills Excellent communication and interpersonal skills This is an exciting opportunity to join our team and contribute to the development of our customer retention strategy. If you are passionate about customer retention and have a strong track record of success, we encourage you to apply. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

  • Customer Retention Strategist

    Há 10 horas

    Curitiba, Brasil Bebeeretention Tempo inteiro

    Customer Retention StrategistWe are seeking an experienced Customer Retention Strategist to lead our omnichannel retention efforts.The ideal candidate will have a proven track record of planning and implementing end-to-end strategies that enhance customer lifetime value and strengthen engagement across web, mobile, email, social, and customer service...

  • Retention Strategist

    1 semana atrás

    Curitiba, Brasil Common Thread Collective Tempo inteiro

    Join to apply for the Retention Strategist role at Common Thread Collective RETENTION STRATEGIST Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" We are seeking a Driven and Results-Oriented Retention Strategist to join our team. The Retention...

  • International Customer Advocate

    Há 6 horas

    Curitiba, Brasil Bebeegrowth Tempo inteiro

    Customer Growth SpecialistThe ideal candidate will oversee a portfolio of international customers, focusing on outcomes such as retention, expansion, adoption, and advocacy.Key Responsibilities:Own a customer book and deliver on growth rate, net revenue retention, adoption, and Net Promoter Score targetsCo-create and run onboarding/time-to-value and adoption...

  • Cs (Customer Success)

    2 semanas atrás

    Curitiba, Brasil Growth Odonto Tempo inteiro

    Estamos em um momento de forte aceleração e buscamos um(a) Customer Success Manager (CSM) para ser um pilar estratégico na construção da nossa máquina de receita.Mais do que um gerente de contas, você será o(a) guardião(a) do sucesso do cliente, garantindo que cada um deles extraia o máximo valor da nossa solução e se tornem parceiros de longo...

  • Customer Success Executive

    Há 2 dias

    Curitiba, Brasil Infobip Tempo inteiro

    Company Description At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents,...

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    Há 3 dias

    Curitiba, Brasil beBeeDigitalCustomerEngagementManager Tempo inteiro

    Driven to deliver exceptional customer experiences, this role offers a challenging opportunity for seasoned professionals to lead projects and manage teams. Technical expertise in IT Service Management, SAP Basis, and SAP Applications is crucial in driving business success. Key Responsibilities: Project management involves overseeing the initiation,...

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    4 semanas atrás

    Curitiba, Brasil Connecteam Tempo inteiro

    Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to the visually impaired who are using a screen reader; Press Control-F10 to open an accessibility menu. Customer Success | South Carolina, United States Who Connecteam is: Connecteam is a TLV-based startup that’s on a mission to change the work experience...

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    Há 6 dias

    Curitiba, Paraná, Brasil Growth odonto Tempo inteiro

    Estamos em um momento de forte aceleração e buscamos um(a) Customer Success Manager (CSM) para ser um pilar estratégico na construção da nossa máquina de receita. Mais do que um gerente de contas, você será o(a) guardião(a) do sucesso do cliente, garantindo que cada um deles extraia o máximo valor da nossa solução e se tornem parceiros de longo...

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    2 semanas atrás

    Curitiba, Brasil Magentrix Partner Management & Customer Management Tempo inteiro

    About MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe’re hiring a...

  • Senior Customer Experience Strategist

    Há 2 dias

    Curitiba, Brasil Bebeedigitalcustomerengagementmanager Tempo inteiro

    Driven to deliver exceptional customer experiences, this role offers a challenging opportunity for seasoned professionals to lead projects and manage teams.Technical expertise in IT Service Management, SAP Basis, and SAP Applications is crucial in driving business success.Key Responsibilities:Project management involves overseeing the initiation, planning,...