Customer Experience Specialist
3 semanas atrás
Customer Experience Specialist (English speaking) Join our Global Patient Experience Team at MANUAL in Rio and provide best‑in‑class support to patients. You’ll be the first person patients speak to, and you’ll advocate their voice throughout the company. What you’ll be doing Help solve patient problems with world‑class service when they get in touch. Be the voice of MANUAL and guide patients through their journey. Work closely with teams to unblock any barriers patients may face. Create and improve processes to help patients most effectively. Job requirements You are good at explaining things and are thoughtful in all interactions. You have experience in a customer support role within a scaling tech startup; health‑tech bonus. You see feedback as a gift and constantly look for ways to improve. You are super‑organised, live by your calendar, and develop processes to never miss a beat. You have excellent written and verbal communication. You have a “roll up your sleeves” mentality and are willing to learn in unknown situations. You are excited about healthcare and what we’re building at MANUAL. You speak fluent English. You can work from our Rio office 2 days per week. How you operate Think big – inspired by ambitious solutions, approaching from first principles and clearing hurdles. Move fast – set pace, collaborate well, and quickly understand people’s needs to help them find a solution. Make it better – think about the bigger picture, maintain a growth mindset, and do whatever it takes to help our patients. Seniority level Not Applicable Employment type Other Job function Other Industries Hospitals and Health Care #J-18808-Ljbffr
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Customer Experience Specialist
Há 6 dias
Rio de Janeiro, Rio de Janeiro, Brasil People Human Resources Tempo inteiro R$80.000 - R$120.000 por anoA People Human Resources está conduzindo o processo seletivo para umahealthtech multinacional, com atuação global e forte presença no Brasil. Neste momento, buscamosCustomer Experience Specialistspara compor o time de atendimento e garantir uma jornada excepcional para pacientes, com reporte direto ao Reino Unido.Com modelo de trabalhohíbrido(presencial...
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Customer Experience Specialist
Há 11 horas
Rio de Janeiro, Rio de Janeiro, Brasil MANUAL Tempo inteiro R$40.000 - R$80.000 por anoThis is an exciting opportunity to join our Global Patient Experience Team. Based in Rio and working directly with our Global Patient Experience Team (located in Brazil, England and the Philippines), you'll provide the best in class experience to each and every one of our customers you speak to. Offering a human, empathetic and solution oriented approach to...
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Customer Experience Specialist
3 semanas atrás
Rio de Janeiro, Brasil Manual Tempo inteiroCustomer Experience Specialist (English speaking) This is an exciting opportunity to join our Global Patient Experience Team. Based in Rio and working directly with our Global Patient Experience Team (located in Brazil, England and the Philippines), you’ll provide the best in class experience to each and every one of our customers you speak to. Offering a...
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Junior Customer Experience Specialist
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Global Customer Operations Specialist
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Rio de Janeiro, Brasil Intelsat Tempo inteiro**Your role in helping us shape the future**: The Global Customer Operations (GCO) Specialist role is in a 24x7x365 office environment. This individual will be working in an operations environment taking inbound calls and requests from Intelsat customers requesting to access Intelsat satellites as well as requests to peak and pol customer antennas. This work...
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Senior Customer Success Specialist
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Rio de Janeiro, Brasil beBeeCustomer Tempo inteiroJob Title: Senior Customer Success Specialist This role requires a technical professional to drive exceptional customer experiences, troubleshoot complex requests, and lead the global support team. Deliver advanced solutions to escalated support cases. Provide proactive and personalized services. Strengthen partnerships between the Customer Support Team and...
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Rio De Janeiro, Brasil Bee Vale Benefícios Tempo inteiro🚀 VAGA: CUSTOMER SUPPORT SPECIALIST 🐝Faça parte do nosso time e ajude a Bee Vale a continuar entregando inovação, flexibilidade e crescimento no mercado de benefícios corporativos! Se você é dinâmico(a), apaixonado(a) por solucionar problemas, e gostaria de atuar em um ambiente colaborativo no qual as equipes trabalham de forma integrada, essa...
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CUSTOMER SUPPORT SPECIALIST
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CUSTOMER SUPPORT SPECIALIST
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Rio de Janeiro, Brasil Bee Vale Benefícios Tempo inteiro🚀 VAGA: CUSTOMER SUPPORT SPECIALIST 🐝Faça parte do nosso time e ajude a Bee Vale a continuar entregando inovação, flexibilidade e crescimento no mercado de benefícios corporativos! Se você é dinâmico(a), apaixonado(a) por solucionar problemas, e gostaria de atuar em um ambiente colaborativo no qual as equipes trabalham de forma integrada, essa...
