Customer Solutions Manager

4 semanas atrás

São Paulo, São Paulo, Brasil deugro group Tempo inteiro
**Customer Solutions Manager - deugro visiotrack**
**Location: Americas**
The deugro group is a globally active company serving the project logistics industry. Counting 1,200 employees worldwide in more than 40 countries, we are a true global network of logistics experts—for road and rail, ocean and air freight. We set the courses of tomorrow—today.
deugro is the first company of the deugro group. Since 1924, it has been the main business of the international project logistics company, founded in Frankfurt am Main, Germany. Every day, we face all the challenges of the logistics industry. Here is where employees like to keep an eye on really big objects while keeping a cool head—enabling us to come up with alternatives when the conventional path from A to B does not work.
Become a part of our international Customer Solutions - deugro visiotrack team in Americas. For the next possible date we are looking for you in fulltime as Customer Solutions Manager - deugro visiotrack.
**Your tasks and responsibilities**:
- Initiate and coordinate the implementation through the test phase (trial shipments), go live production, up to the point where all parties are satisfied that the operations are running smoothly
- Liaise with Sales representatives, Operational entities and customer to confirm expectations, timelines and ownership based on the needs assessment and what was agreed upon (sold)
- Develop detailed implementation plans based on the awarded contract details and deugro's defined transition / implementation strategies
- Setup and manage cross-functional project teams based on solution deployment requirements
- Establishing solution requirements and coordinate systems integration between the customer and deugro where required
- Initiate and coordinate visiotrack system training for operational units
- Identify and support the development of metrics/measurement tools according to the customer's requirements and deugro's capabilities
**What you can contribute**:
- Some years of working experience in a similar job field
- Strong industry knowledge of Supply Chain Logistics and Projects
- Documented experience with PowerBI and also with EDI and API
- Ability and assertive power to convince people for a common goal, also against resistance and in difficult environments
- These qualities characterize you: analytical, results-driven, assertiveness, team
- and customer-oriented
- Excellent communications skills in English (Cross-Functional and Cross-Cultural)
- High willingness for travelling on an international base
**What we offer you**:
A family-owned and run company, deugro group has been active in the project logistics industry for nearly 100 years. With our sights continuously on the future, we are a prosperous company offering you a long-term perspective for your professional career. What's more, you benefit from an attractive salary and a modern workplace, with the option to work remotely—ensuring flexible working hours and individual development opportunities. We want to work with people who not only bring the right résumé/CV, but who also pursue their ideas with passion and put them into action with commitment.
**Contact**:
**deugro Brasil Transportes Nacionais, Internacionais e Logística Ltda.**
Marco Miraglia
Av. Presidente Wilson, 231, - Sala 1604, - Centro, Rio de Janeiro BRA

  • Customer Success Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiro

    .Customer Success Manager page is loaded## Customer Success Managerlocations: BRA - Home Based - Sao Paulotime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R96111**Purpose of the Job** The Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...

  • Digital Solutions Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Johnson & Johnson Tempo inteiro

    The **Digital Solutions Manager** is responsible for designing, validating scope and service level of solutions, and closing the **technical sale** on the defined pipeline of Solutions for a certain Cluster. This person needs to ensure the adequate contracting process takes place once Value Exchange and commercial conditions are defined by commercial teams,...

  • Customer Performance Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil GE Vernova Tempo inteiro R$90.000 - R$120.000 por ano

    Job Description SummaryThe Customer Relationship Manager is the responsible for engaging with the Services Directors and key customers to build and preserve trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients, setting the correct...

  • Client Solutions Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil TikTok Tempo inteiro

    ResponsibilitiesByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.Why Join UsAt TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more...

  • Associated Customer Support Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Motorola Solutions Tempo inteiro

    **Company Overview**:At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every...

  • Solutions Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Thales Group Tempo inteiro

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...

  • Customer Care Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Atlas Technology Solutions Tempo inteiro

    We believe in a world where growth thrives across borders and cultures. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They'd outsource your HR and payroll services to third-party providers in different countries. Today, we're the...

  • Customer Support Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Curv Innovation Tempo inteiro

    Requisitos Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager Excellent knowledge of management methods and techniques Working knowledge of customer service software, databases and tools English Fluent/Native Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills

  • Assistant IT Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Element Solutions Inc Tempo inteiro

    **Business Overview**:ELEMENT SOLUTIONS INCElement Solutions Inc. (NYSE: ESI) is a leading specialty chemicals company whose operating businesses (see below) formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customers'...

  • Assistant IT Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Element Solutions Inc Tempo inteiro

    **Business Overview**:ELEMENT SOLUTIONS INCElement Solutions Inc. (NYSE: ESI) is a leading specialty chemicals company whose operating businesses (see below) formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customers'...