Customer Service Agent English/spanish

4 semanas atrás


Rio de Janeiro, Brasil Influx. Inc Tempo inteiro
**Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.**
**We’re looking for detail-oriented and thoughtful people to join our growing international team**
**Duties**
- **You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.**:
- **Diagnose and solve the customers’ problems via voice support**:
- **Communicate effectively with our customers**:
- **Coordinate effectively with peers and your manager**:
- **Contribute to a high-performance and friendly workplace culture**
**Your commitment**
- **Fluency in English and Spanish, spoken and written**:
- **Excellent communication skills, both on the phone and in writing**:
- **Personal integrity and conscientiousness**:
- **Strong orientation on task completion, results, and strategic goals**:
- **Team player**:
- **Continuous learner**:
- **Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)**:
- **Have your own laptop**:
- **Noise-canceling headset**
**Benefits**
- **The flexibility of working from home without having to go to the office**:
- **An international and diverse work atmosphere**:
- **Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment**
**If you believe this is a perfect opportunity for your career, please feel welcome to apply**
**Come and visit our website to learn more about us**
**Job Types**: Full-time, Contract
**Salary**: R$2,510.00 - R$2,810.00 per month
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