IT Admin Specialist

3 semanas atrás

Canoas, Brasil Scale Army Careers Tempo inteiro

Overview

IT Admin Specialist at Scale Army Careers – remote-first, international staffing company. We’re looking for a hands-on IT Admin Specialist who can manage internal systems, secure access, and support technical operations across teams using Google Workspace, HR platforms, CRMs, and cloud-based tools.

Responsibilities
  • Set up and offboard users across systems including Google Workspace, HR tools (e.g. Deel), CRMs (e.g. HubSpot), and Slack.
  • Maintain system-level controls including 2FA, VPN setup, password policies, and MDM practices.
  • Support basic troubleshooting for employees, escalating more complex issues as needed.
  • Manage access and configuration across platforms including ClickUp, Ashby, and internal tools.
  • Oversee domain and DNS management, ensuring proper routing, SPF/DKIM records, and uptime.
  • Perform regular audits of user permissions, system logs, and compliance checklists.
  • Document IT processes and help desk protocols to ensure support continuity and transparency.
  • Assist in light database admin tasks, including cleaning, backing up, and updating internal data systems.
  • Recommend improvements to internal IT systems and automation strategies.
Qualifications
  • 3+ years in an IT administrator, systems support, or remote tech ops role.
  • Strong proficiency in Google Workspace Admin Panel and related productivity tools.
  • Comfortable managing user roles and integrations in SaaS platforms (e.g., HubSpot, Deel, ClickUp).
  • Solid understanding of VPNs, 2FA, MDM, and access control protocols.
  • Mid-level comfort with database structure and handling (e.g., CSV imports, relational data understanding).
  • Basic scripting, DNS/domain troubleshooting, or admin-level email configuration is a strong plus.
  • Highly organized, proactive, and comfortable working independently in a remote-first environment.
Application Process

To be considered for this role these steps need to be followed:

  • Fill in the application form
  • Record a video showcasing your skill sets
Job details
  • Seniority level: Mid-Senior level
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: Marketing Services

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