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Learning Delivery Specialist
Há 1 mês
Job Opportunity: The Training Coordinator role is an exciting opportunity to support customers in Frankfurt by delivering exceptional service. This position is part of the Operations team and requires close collaboration with a global team. The key responsibilities include analyzing training needs, determining session requirements, initiating requests for session creation and modification, organizing training sessions, and ensuring adherence to workflow and processes using CRM tools. A thorough understanding of the training landscape and customer-centric mindset are essential for this role. Experience in learning delivery management and/or operations, exposure to international work environments, and fluency in English are required. Proficiency in MS Office, Excel, and SharePoint is also necessary. Analyze training needs provided by clients Determine number of sessions needed to train trainees Initiate and manage requests for session creation, modification, completion, and cancellation Organize training sessions according to trainee expectations and availability Ensure proper execution of training sessions Coordinate changes/updates in training events/programs with global teams Support completion of training activities by following up for attendance and invoices if required Required Skills and Qualifications: Skills and qualifications required for this role include: Excellent communication and interpersonal skills Strong analytical and problem-solving skills Ability to work effectively in a team environment Flexibility and adaptability Proficiency in MS Office, Excel, and SharePoint Benefits: This role offers a range of benefits, including: Opportunities for career growth and development Competitive salary and benefits package Collaborative and dynamic work environment How to Apply: If you are a motivated and detail-oriented individual looking for a challenging role, please submit your application. We look forward to hearing from you