Field Quality Engineer

2 semanas atrás

Varginha, Minas Gerais, Brasil Signify Tempo inteiro

Job TitleField Quality Engineer (Varginha/MG)

Job Description About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

This is an exciting job opportunity for you to light the way as a Field Quality Engineer in Varginha, Brazil with Signify.

  • Executes complaint resolution process for escalated complex complaints on product level.

  • Leads cross functional problem solving teams using 8D methodology and assures corrective and preventive action.

  • Analyzes product performance in the field and proposes improvement programs to assure targets are met.

  • Analyses external CoNQ and proposes improvement programs to assure targets are met.

  • Trains and instructs markets on problem solving approaches using existing processes like knowledge documents.

More about you

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

  • Bachelor's degree completed.

  • Strong experience in Quality role.

  • Experience in Customer Satisfaction.

  • Experience in the practical use of Quality Tools: 8D/2 x Why/Trend Analysis.

  • Data & Fact driven.

  • Expert in courageous conversations; strong communication skills.

  • Fluency in English is required.

  • Must have flexibility to work across multiple time zones.

*This is an on-site position based at the Varginha factory.

Everything we'll do for you

You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light the way.

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