Institutional Service Analyst
Há 2 dias
Join our Institutional Service team and make a direct impact by ensuring that client concerns and regulatory requests are addressed with professionalism and care. You will play a key role in maintaining our commitment to transparency, quality service, and regulatory compliance. As an Institutional Service Analyst within our Institutional Service team, you will be responsible for receiving, evaluating, and addressing complaints and requests, as well as monitoring regulatory submissions. You will engage with clients and internal teams, prepare reports for senior leadership and regulators, and contribute to the continuous improvement of our service quality. This role offers the opportunity to work in a dynamic environment where your proactive approach and communication skills will be highly valued. Job Responsibilities Receive, evaluate, and address complaints and requests. Monitor and respond to requests submitted through the Central Bank system RDR and CVM. Answer and manage a dedicated recorded phone line during business hours (9:00 AM to 6:00 PM). Conduct surveys to assess the quality of service provided to the demands addressed by the ombudsman. Log requests and complaints classified as demands into the appropriate system. Engage with and elevate matters to the relevant Line of Business when required. Prepare reports on Ouvidoria (Brazilian Ombudsman function) activities every six months; submit them to the board and audit committee, and publish them on the firm’s website. Perform SISBAJUD daily processing of blocks, unblocks, and judicial transfers. Perform CCS daily processing – registration of clients and legal representatives with the Central Bank. Prepare Audit Letter statement reports. Handle matters related to Bank Secrecy. Required Qualifications, Capabilities, and Skills Bachelor’s degree in Administration, Engineering, Economics, or Law. 3-5 years of professional experience in a similar role in Operations within Financial Markets. Fluent in English. Knowledge of MS Office package. Proactive and engaged approach. Strong communication skills. Reminder: To apply for positions designated for people with disabilities (PCD) in Brazil, it is necessary to provide proof through a medical report during the selection process. #J-18808-Ljbffr
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Institutional Service Analyst
Há 4 dias
São Paulo, Brasil JPMorgan Chase & Co. Tempo inteiroJoin our Institutional Service team and make a direct impact by ensuring that client concerns and regulatory requests are addressed with professionalism and care. You will play a key role in maintaining our commitment to transparency, quality service, and regulatory compliance. As an Institutional Service Analyst within our Institutional Service team, you...
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Institutional Service Analyst
Há 4 dias
São Paulo, São Paulo, Brasil JPMorganChase Tempo inteiro R$30.000 - R$60.000 por anoDescriptionJoin our Institutional Service team and make a direct impact by ensuring that client concerns and regulatory requests are addressed with professionalism and care. You will play a key role in maintaining our commitment to transparency, quality service, and regulatory compliance.As an Institutional Service Analyst within our Institutional Service...
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Institutional Service Analyst
Há 4 dias
São Paulo, São Paulo, Brasil JPMorganChase Tempo inteiro R$60.000 - R$120.000 por anoJOB DESCRIPTIONJoin our Institutional Service team and make a direct impact by ensuring that client concerns and regulatory requests are addressed with professionalism and care. You will play a key role in maintaining our commitment to transparency, quality service, and regulatory compliance.As an Institutional Service Analyst within our Institutional...
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Institutional Service Associate
1 semana atrás
São Paulo, São Paulo, Brasil JPMorgan Chase Tempo inteiro R$40.000 - R$60.000 por anoJoin our Institutional Service team and make a direct impact by ensuring that client concerns and regulatory requests are addressed with professionalism and care. You will play a key role in maintaining our commitment to transparency, quality service, and regulatory compliance.As an Institutional Service Associate within our Institutional Service team, you...
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Institutional Service Associate
1 semana atrás
São Paulo, São Paulo, Brasil JPMorganChase Tempo inteiro R$40.000 - R$80.000 por anoJOB DESCRIPTIONJoin our Institutional Service team and make a direct impact by ensuring that client concerns and regulatory requests are addressed with professionalism and care. You will play a key role in maintaining our commitment to transparency, quality service, and regulatory compliance.As an Institutional Service Associate within our Institutional...
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Institutional Service Associate
4 semanas atrás
São Paulo, Brasil J.P. Morgan Tempo inteiroJoin our Institutional Service team and make a direct impact by ensuring that client concerns and regulatory requests are addressed with professionalism and care. You will play a key role in maintaining our commitment to transparency, quality service, and regulatory compliance. As an Institutional Service Associate within our Institutional Service team, you...
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Institutional Sales Manager
1 semana atrás
São Paulo, São Paulo, Brasil Binance Tempo inteiro R$90.000 - R$120.000 por anoBinance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance...
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Institutional Equities Sales Intern
Há 7 dias
São Paulo, São Paulo, Brasil UBS Tempo inteiro R$30.000 - R$60.000 por anoBrazilSalesInvestment BankJob Reference #329056BRCitySao PauloJob TypePart TimeYour roleDo you have an eye for details? Do you consider yourself as a highly motivated person?We are looking for an intern to:support Sales in servicing institutional clients via UBS research platforms and market data providers.assist in analyzing client service consumption data...
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Institutional Sales Manager
4 semanas atrás
São Paulo, Brasil Binance Tempo inteiroOverview Institutional Sales Manager (LATAM/EU/APAC) at Binance. The role focuses on acquiring and managing institutional/VIP clients across LATAM, Europe, and APAC markets. Responsibilities Acquire and develop trust relationships with a portfolio of major clients (global institutional/VIP clients). Expand relationships with existing customers through...
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Institutional Service Associate
4 semanas atrás
São Paulo, Brasil JPMorgan Chase Tempo inteiroJoin our Institutional Service team and make a direct impact by ensuring that client concerns and regulatory requests are addressed with professionalism and care. You will play a key role in maintaining our commitment to transparency, quality service, and regulatory compliance. As an Institutional Service Associate within our Institutional Service team, you...
