Customer Experience Intern

Há 7 dias

São Paulo, Brasil Webull Brasil Tempo inteiro

Webull is a leading platform that empowers investors by providing them with cutting-edge tools and resources to trade in U.S. and global markets. Our team in Brazil is focused on expanding our reach and impact in the financial sector, offering unparalleled opportunities for growth and learning.


Role Overview:

We are seeking a highly motivated intern to join our Customer Experience team in São Paulo. This role will support the Head of Customer Experience and is an excellent opportunity for a top university student who is passionate about creating exceptional customer experiences. The ideal candidate will be fully proficient in English, with Spanish as a plus, and will work on various projects aimed at enhancing customer satisfaction and loyalty. This is not a remote or hybrid role.


Key Responsibilities:

  • Evaluate existing customer service processes and recommend improvements to enhance the customer experience.
  • Collaborate with the product team to communicate customer feedback and assist in implementing it into the product roadmap.
  • Help create materials for upcoming product launches to ensure they resonate with customers and address their needs.
  • Support the marketing team in designing and executing customer promotions that drive engagement and satisfaction.
  • Assist the Customer Experience team in various ad-hoc projects aimed at delighting customers and enhancing their interactions with our platform.


Qualifications:

  • Currently enrolled in a top university in São Paulo, pursuing a degree in Business, Marketing, Communications, or a related field.
  • Full proficiency in English is required; Spanish is a plus but not necessary.
  • Strong desire to work in a customer-focused role within a leading fintech company.
  • Excellent communication skills, both written and verbal, with a focus on clarity and customer empathy.
  • Motivated self-starter with strong organizational and problem-solving skills.
  • Proven ability to work efficiently and accurately under pressure in a fast-paced, multi-tasking environment.
  • Must be available to work on-site in our São Paulo office; this is not a remote or hybrid role.


What We Offer:

  • A unique opportunity to work closely with senior leadership and gain insights into the strategic workings of a leading financial platform.
  • Hands-on experience in a fast-growing, results-driven environment.
  • A vibrant and fun workplace where your contributions will make a real impact.


If you are passionate about creating delightful customer experiences and want to gain invaluable experience in the financial markets, we want to hear from you.

  • Customer Experience Intern

    2 semanas atrás

    São Paulo, Brasil Webull Brasil Tempo inteiro

    Webull is a leading platform that empowers investors by providing them with cutting-edge tools and resources to trade in U.S. and global markets. Our team in Brazil is focused on expanding our reach and impact in the financial sector, offering unparalleled opportunities for growth and learning.Role Overview:We are seeking a highly motivated intern to join...

  • Customer Experience Intern

    3 semanas atrás

    São Paulo, Brasil Webull Brasil Tempo inteiro

    Webull is a leading platform that empowers investors by providing them with cutting-edge tools and resources to trade in U.S. and global markets. Our team in Brazil is focused on expanding our reach and impact in the financial sector, offering unparalleled opportunities for growth and learning.Role Overview:We are seeking a highly motivated intern to join...

  • Customer Experience Intern

    1 semana atrás

    São Paulo, Brazil, BR Webull Brasil Tempo inteiro

    Webull is a leading platform that empowers investors by providing them with cutting-edge tools and resources to trade in U.S. and global markets. Our team in Brazil is focused on expanding our reach and impact in the financial sector, offering unparalleled opportunities for growth and learning.Role Overview:We are seeking a highly motivated intern to join...

  • Customer Experience Intern

    3 semanas atrás

    São Paulo, SP, Brasil Webull Brasil Tempo inteiro

    Webull is a leading platform that empowers investors by providing them with cutting-edge tools and resources to trade in U.S. and global markets. Our team in Brazil is focused on expanding our reach and impact in the financial sector, offering unparalleled opportunities for growth and learning. Role Overview: We are seeking a highly motivated intern to...

  • Customer Experience Ambassador

    Há 7 dias

    São Paulo, São Paulo, Brasil JATO Dynamics Tempo inteiro

    About JATO DynamicsWe are a leading provider of automotive market intelligence, dedicated to delivering innovative solutions to the industry.Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving...

  • Analista De Customer Experience

    3 meses atrás

    São Paulo, Brasil Tabas by Blueground Tempo inteiro

    We are looking for a Customer Experience Analyst based in São Paulo. As a Customer Experience Analyst, you will find solutions to the stickiest, most

  • Customer Experience Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil Blueground Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Experience Analyst to join our team at Blueground.Key Responsibilities:Conduct thorough analysis of customer feedback and behavior to identify areas for improvement.Develop and implement data-driven solutions to enhance customer experience.Collaborate with cross-functional teams to design and implement...

  • Customer Experience Specialist

    Há 7 dias

    São Paulo, Brasil JATO Dynamics Tempo inteiro

    Join JATO Dynamics – Leading the Future of Automotive Market Intelligence!Are you ready to be part of a global leader in automotive market intelligence? At JATO Dynamics, we deliver the world’s most comprehensive, accurate, and up-to-date databases of vehicle prices, specifications, industry news, incentives information, and sales and registrations...

  • Customer Experience Analyst

    Há 7 dias

    São Paulo, São Paulo, Brasil Sumup Tempo inteiro

    About the RoleWe're seeking a skilled Customer Experience Analyst to join our team at SumUp. As a key member of our operations team, you'll play a crucial role in helping us deliver exceptional customer experiences across Brazil.Key ResponsibilitiesInvestigate and analyze customer feedback to identify areas for improvementDevelop and implement data-driven...

  • Customer Experience Analyst

    Há 2 dias

    São Paulo, São Paulo, Brasil SumUp Inc. Tempo inteiro

    About the RoleWe're seeking a highly skilled Customer Experience Analyst to join our team at SumUp Inc. As a key member of our operations team, you'll play a crucial role in driving customer satisfaction and loyalty.Key ResponsibilitiesCustomer Experience Insights Generation: Develop and implement strategies to gather and analyze customer feedback,...

  • Customer Experience Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil Blueground Tempo inteiro

    About BluegroundBlueground is a leading provider of short-term and long-term accommodation solutions for individuals and businesses. Our mission is to deliver exceptional customer experiences and create a sense of community among our guests.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Experience Analyst to join our team in São...

  • Customer Experience Specialist

    Há 7 dias

    São Paulo, Brasil JATO Dynamics Tempo inteiro

    Join JATO Dynamics – Leading the Future of Automotive Market Intelligence! Are you ready to be part of a global leader in automotive market intelligence? At JATO Dynamics, we deliver the world’s most comprehensive, accurate, and up-to-date databases of vehicle prices, specifications, industry news, incentives information, and sales and...

  • Customer Experience Specialist

    Há 7 dias

    São Paulo, Brasil JATO Dynamics Tempo inteiro

    Join JATO Dynamics – Leading the Future of Automotive Market Intelligence! Are you ready to be part of a global leader in automotive market intelligence? At JATO Dynamics, we deliver the world’s most comprehensive, accurate, and up-to-date databases of vehicle prices, specifications, industry news, incentives information, and sales and registrations...

  • Customer Experience Specialist

    3 semanas atrás

    São Paulo, Brasil JATO Dynamics Tempo inteiro

    Join JATO Dynamics – Leading the Future of Automotive Market Intelligence! Are you ready to be part of a global leader in automotive market intelligence? At JATO Dynamics, we deliver the world’s most comprehensive, accurate, and up-to-date databases of vehicle prices, specifications, industry news, incentives information, and sales and registrations...

  • Customer Experience Specialist

    3 semanas atrás

    São Paulo, Brasil JATO Dynamics Tempo inteiro

    🌟 Join JATO Dynamics – Leading the Future of Automotive Market Intelligence! 🌟Are you ready to be part of a global leader in automotive market intelligence? At JATO Dynamics, we deliver the world’s most comprehensive, accurate, and up-to-date databases of vehicle prices, specifications, industry news, incentives information, and sales and...

  • Customer Experience Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil Blueground Tempo inteiro

    About the RoleAt Blueground, we're committed to delivering exceptional customer experiences that make our guests feel at home. As a key member of our team, you'll play a vital role in shaping the check-in process to ensure seamless and efficient experiences for our customers.Key ResponsibilitiesDevelop and Implement Customer Journey: Design and execute a...

  • Customer Experience Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil Blueground Tempo inteiro

    About BluegroundAt Blueground, our mission is to provide exceptional living experiences for our guests. We strive to create a culture of collaboration, inclusiveness, and opportunity for our team members.We believe in empowering our people to choose their preferred way of working, whether that's in one of our offices, remotely, or a hybrid model. Our core...

  • Customer Experience Specialist

    Há 7 dias

    São Paulo, São Paulo, Brasil JATO Tempo inteiro

    About JATO DynamicsJATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.Our MissionWe're passionate about our customers and...

  • Customer Experience Strategist

    1 semana atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro

    About the RoleWe are seeking an experienced and detail-oriented individual to join our Customer Experience and Business Trends team at Amazon. The ideal candidate will have a passion for identifying opportunities to improve customer experience and assessing the landscape for innovations.Key ResponsibilitiesOwn and execute end-to-end analyses, including...

  • Customer Experience Specialist

    3 meses atrás

    Sao Paulo, Brasil Allergan Aesthetics Tempo inteiro

    **Company Description** The AMI Customer Experience plays a key role in building and maintaining positive customer relationships, which can result in greater loyalty, retention and business growth. The AMI Customer Experience is responsible for leading and coordinating strategies designed to improve the customer experience across all touchpoints with...