Career Transformation Specialist

2 semanas atrás


Nova Lima MG, Brasil beBeeFieldSupport Tempo inteiro

Transform Your Career as a Field Support Analyst We are looking for a professional to join our team in providing top-notch IT support services. Job Description: The ideal candidate will be responsible for: Providing follow-up and support for desktop/laptop and mobile devices Managing stock and assets Offering second-line IT support to internal departments Assisting clients with hardware and software issues Installing and configuring PCs and peripherals on request Maintaining customer service and availability Developing and maintaining documentation for ICT support subjects Required Skills and Qualifications: To succeed in this role, you will need: Advanced English language skills Experience in PC and/or mobile telephony support Basic knowledge of network and server administration Hands-on experience with device mounting and unmounting Good knowledge of Windows OS (Windows 10) and MS Office Good knowledge of hardware (HP, DELL, Lenovo) Excellent customer service, interpersonal, communication, and teamwork skills Good knowledge of German/English (written and oral) Strong administrative skills, including punctuality and meticulousness Benefits: As a valued member of our team, you can expect: Professional development and constant evolution of your skills Opportunities to work outside Brazil A collaborative, diverse, and innovative work environment Health insurance Dental plan Life insurance Transportation vouchers Meal/voucher Childcare assistance Gympass Access to a free online learning portal International experience opportunity Discount partnership with universities and language schools Bring Your Buddy program TCS Gems recognition program Xcelerate mentoring career platform Others: We believe in diversity, equity, and inclusion, and strive to create a workplace that respects individuality. Join us in building a workplace that values creativity, innovation, and growth.



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