Customer Support Agent

4 semanas atrás


Salvador, Brasil Blaze Tempo inteiro

We are Blaze, the fastest growing casino in LATAM.

Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but, also an affinity with the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just a two years, we have created a new category in iGaming by combining social and real-money gaming We currently have 2,000+ games and 2,000,000+ registered players. Naturally, we can't do all of this as well as all the exciting things we have lined up for the years to follow without the living legends that make our business the success it is today.

A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world.

Responsibilities:

  • Be responsible for answering incoming requests from our customers through live chat and email
  • Identify and assess customers' needs to achieve satisfaction
  • Engage in conversation and delight customers
  • Ability to answer a high volume of requests daily
  • Knowing our products inside and out so that you can provide accurate information
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, requests or concerns are handled appropriately
  • Contribute to team effort by accomplishing related results as needed
  • Working with a team of CSRs and other departments to find appropriate solutions

Requirements

  • A native Portuguese speaker
  • Fluent English speaker
  • Proficient in typing and computer navigation skills: at least a typing speed of 25 WPM
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and problem-solving skills
  • Ability to find the positive in any situation
  • Attentiveness and patience
  • Ability to multitask, prioritize and manage time effectively
  • Interpersonal and customer service skills
  • Willingness to achieve goals and self-improvement
  • Willing to work on a shifting schedule

Benefits

Other details:

  • 100% Remote work
  • Shifting schedule varies for 24 hours / 7 days a week operations coverage, up to 44 hours per week


  • Salvador, Brasil Blaze Tempo inteiro

    **We are Blaze, the fastest growing casino in LATAM.** A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world. **Responsibilities**: - Identify and assess customers' needs to achieve satisfaction - Engage in...


  • Salvador, Bahia, Brasil Blaze Tempo inteiro

    We are Blaze, the fastest growing casino in LATAM.A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world.Responsibilities: Identify and assess customers' needs to achieve satisfaction Engage in conversation and delight...

  • Customer Support Agent

    4 semanas atrás


    Salvador, Brasil Blaze Tempo inteiro

    We are Blaze, the fastest growing casino in LATAM.Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but, also an affinity with the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just a two years, we have created a new category in iGaming...

  • Customer Support Agent

    3 semanas atrás


    Salvador, Brasil Blaze Tempo inteiro

    We are Blaze, the fastest growing casino in LATAM.Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but, also an affinity with the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just a two years, we have created a new category in iGaming...

  • Moderator - Support Agent

    4 semanas atrás


    Salvador, Brasil Blaze Tempo inteiro

    We are Blaze, the fastest-growing casino in LATAM.Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but also an affinity for the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just two years, we have created a new category in iGaming by...

  • Moderator - Support Agent

    3 semanas atrás


    Salvador, Brasil Blaze Tempo inteiro

    We are Blaze, the fastest-growing casino in LATAM. Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but also an affinity for the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just two years, we have created a new category in iGaming...

  • Moderator - Support Agent

    4 semanas atrás


    Salvador, Brasil Blaze Tempo inteiro

    We are Blaze, the fastest-growing casino in LATAM. Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but also an affinity for the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just two years, we have created a new category in iGaming...

  • Motorista

    2 semanas atrás


    Salvador, Brasil Fresenius Medical Care Tempo inteiro

    Level Description ‘Support’ Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques. Market Summary Transports patients to and from inpatient beds, surgery, therapy, radiology and other areas. Retrieves medical records,...


  • San Salvador, Brasil Cognizant Tempo inteiro

    Customer Service Representative Responsibilities:Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...

  • Data Change

    3 semanas atrás


    Salvador, Brasil Blaze Tempo inteiro

    We are Blaze, the fastest-growing casino in LATAM.Blaze.com was born in 2019 as a result of a handful of entrepreneurs who not only had a knack for entertaining others but also an affinity for the iGaming industry. They teamed up and built a new product, setting the bar to an all-new high. Now in just two years, we have created a new category in iGaming by...

  • Motorista

    Há 6 dias


    Salvador, Bahia, Brasil Fresenius Medical Care Tempo inteiro

    Level Description'Support' Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques.Market SummaryTransports patients to and from inpatient beds, surgery, therapy, radiology and other areas. Retrieves medical records, laboratory...

  • Inside Sales

    3 semanas atrás


    Salvador, Brasil rsg Tempo inteiro

    **RSG Brasil** **Salvador / Bahia** **Empresa do Segmento Logístico atuante no Mercado Internacional de Cargas** *** **Cargo**: **Inside Sales / Customer Experience** **Descrição**: - Desenvolver o trabalho de prospecção, divulgação e venda de serviços logísticos para importação e exportação de cargas; - Elaboração de propostas...


  • Salvador, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • Salvador, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • Salvador, Brasil Varsity Tutors Tempo inteiro

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...

  • Client Support Specialist

    4 semanas atrás


    Salvador, Brasil AutoGrow (Petovera) Tempo inteiro

    **ABOUT THE COMPANY** Autogrow.co’s mission in this world is to accelerate creativity and the entrepreneurial spirit. Founded in 2010, we provide a single, focused service to help our clients delegate their creative, digital marketing tasks without the headaches of hiring. The company sees over 50,000 visits to the site per month and has been featured in...


  • Salvador, Brasil AutoGrow (Petovera) Tempo inteiro

    **ABOUT THE COMPANY** Autogrow.co’s mission in this world is to accelerate creativity and the entrepreneurial spirit. Founded in 2010, we provide a single, focused service to help our clients delegate their creative, digital marketing tasks without the headaches of hiring. The company sees over 50,000 visits to the site per month and has been featured in...

  • Inside Sales Ii

    2 meses atrás


    Salvador, Brasil Cummins Inc. Tempo inteiro

    **Inside Sales II** **Description** Our culture believes in **RAISING YOUR POTENTIAL**. We offer global opportunities to grow your career, make your community a better place and work with today's most innovative people looking to solve the toughest problems we face globally. We believe in flexibility so you can explore your passions while making an impact...


  • Salvador, Brasil SITA Tempo inteiro

    **Overview**: Associate Technician Field Ops Reporting to the Team Lead Service Operations you will be a part of the SITA Global Services team at Galeão International Airport. At SITA, we achieve more, together. Are you ready to join us? **_ What you will do:_** - Provide field operations support to internal and external customers in accordance with the...


  • Salvador, Brasil SITA Switzerland Sarl Tempo inteiro

    Overview: Associate Technician Field Ops Reporting to the Team Lead Service Operations you will be a part of the SITA Global Services team at Galeão International Airport. At SITA, we achieve more, together. Are you ready to join us? **_ What you will do:_** - Provide field operations support to internal and external customers in accordance with the terms...