Customer Success Manager for LATAM Markets
Há 3 dias
Customer Success Manager for Loyalty and Marketing Automation We are looking for a seasoned Customer Success Manager to lead the implementation of our Loyalty and Marketing Automation platforms in LATAM markets. You will serve as the bridge between marketing teams and technical delivery groups, ensuring business needs are translated into clear, actionable features. Key Responsibilities: Owning and prioritizing the product backlog for Loyalty and Marketing Automation initiatives. Developing clear epics, user stories, and acceptance criteria; maintaining documentation in Confluence. Collaborating with global and local teams to deliver high-quality, scalable solutions. Supporting integration with the Single Customer View (SCV) and ensuring data governance best practices. Facilitating agile ceremonies and ensuring timely, value-driven delivery. Requirements: 5–8 years' experience as a Product Owner, Business Analyst, or similar in marketing tech or CRM. A strong grasp of Agile methodology and sprint management. Familiarity with MarTech tools – CDPs, loyalty/promo engines, and automation platforms. Excellent communication skills in English and Spanish or Portuguese. Agile certification (CSPO, SAFe PO/PM) is a plus. Becoming part of our team brings numerous benefits such as: Professional growth opportunities in a dynamic work environment. The chance to work on exciting projects that drive innovation in the industry. A collaborative atmosphere fostering open communication and teamwork. The opportunity to develop new skills through training and mentorship programs. A competitive compensation package aligning with market standards. Please note that this job description serves as a guide and may be subject to change as the role evolves.
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São Paulo, Brasil beBeeProduct Tempo inteiroCustomer Success Manager for Loyalty and Marketing Automation We are looking for a seasoned Customer Success Manager to lead the implementation of our Loyalty and Marketing Automation platforms in LATAM markets. You will serve as the bridge between marketing teams and technical delivery groups, ensuring business needs are translated into clear, actionable...
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São Paulo, SP, Brasil beBeeProduct Tempo inteiroCustomer Success Manager for Loyalty and Marketing Automation We are looking for a seasoned Customer Success Manager to lead the implementation of our Loyalty and Marketing Automation platforms in LATAM markets. You will serve as the bridge between marketing teams and technical delivery groups, ensuring business needs are translated into clear, actionable...
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