Technical Operations Associate

Overview

OneSeven Tech (OST) is seeking a highly organized and technically savvy Operations Associate to partner directly with leadership. This role blends operational execution (70%) with administrative coordination (30%), ensuring that projects, sales processes, and client interactions run seamlessly. You'll translate strategy into action, create and optimize systems, and handle the operational details that keep the business moving forward. This is a hands-on role in a fast-paced environment, ideal for someone who thrives on structure, problem-solving, and rapid iteration.

Responsibilities

• Operational & Systems Work (70%): Translate meeting outcomes into actionable projects; coordinate with technical teams to ensure deliverables are ready for sales calls.
• Execute and operationalize leadership-initiated projects, creating systems/processes through AI automation or SOPs.
• Manage and improve workflows in CRM (Pipedrive), ATS updates, and automated follow-up sequences.
• Research and present 2–3 solution options for undefined projects, ensuring data-driven decision-making.
• Build and refine sales collateral (decks, case studies, proposals) using research and structured insights.
• Consolidate research into structured deliverables and connect multiple sales tools into a streamlined outbound process.
• Source and structure lead lists, draft outreach templates, and manage targeted campaigns.
• Handle technical registrations (e.g., AWS partner portal), business filings, and platform integrations.

Administrative Support

• Manage calendar, inbox, and meeting scheduling with prospects.
• Conduct pre-meeting research and prepare briefing materials.
• Extract and execute action items from recorded calls.
• Update lead intake artifacts for sales calls.
• Coordinate team deliverables, track progress, and ensure accountability.
• Support travel coordination and personal meeting management.
• Review talent pipelines in ATS and proactively schedule follow-ups.

Requirements

• Proven experience in technical operations or sales operations, ideally in fast-paced environments.
• Strong skills in CRM management, workflow automation, and process creation.
• Exceptional writing skills — able to craft polished content that surpasses leadership's standards.
• Strategic thinker with excellent problem-solving abilities and strong follow-through.
• Fast learner with new software, AI tools, and productivity platforms.
• Experience in developing and launching new service offerings or structured projects.
• Advanced English (written and spoken) for client communication and content creation.

Working Style

• Operates in 1-week sprints with rapid iteration.
• Balances strategic execution with tactical implementation.
• Works independently on defined projects and researches solutions for undefined challenges.

Growth Opportunity

As processes are systematized, you'll lead hiring, training, and onboarding for roles that will take over ongoing operations. You'll also have the opportunity to shape new services and expand the company's portfolio alongside leadership.

Benefits/Compensation

• Fully Remote Position
• Contract-based employment with U.S. company
• Starting at $2,000 - $3,000, depending on qualifications and experience
• No formal benefits packages available (health insurance, retirement plans)
• A Company-paid Personal Time-Off plan that includes Paid Vacation Time, Personal Days, yearly holidays, and Company-sponsored holidays. The longer you're with us, the more generous your benefits become.
• Fixed working hours 9am-5pm EST time, Monday-Friday
• Active international young team of 15+ individuals

To Apply

• SEND YOUR RESUME IN ENGLISH, please.
• Include the URL of your LinkedIn profile.
• Include Website references, Behance/Dribbble profiles, Portfolios, and any other online references that would highlight your prior work for the qualifications described in this role.

About OneSeven Tech

OneSeven Tech is a digital product studio for startups and enterprises. Our startup clients have raised over $96 million in Venture Capital, and our enterprise clients range from 2000-person hospitality groups to publicly traded companies on the NASDAQ. We love building digital products and helping companies succeed in their market. Working at OneSeven is an excellent opportunity to test your skills, build new skills, and be an early employee at a growing startup. OST's Headquarters is in Miami, Florida, but our employees work remotely worldwide. Our 3 main locations are Miami, Mexico City, Mexico, and Buenos Aires, Argentina. We are looking for talented experts to join our team near one of our three locations.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Software Development

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